Greeter at Coastal Fish Company

Coastal Fish Company; Memphis, Northern (TN, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Coastal Fish Company in Memphis, TN is seeking friendly hosts, hostesses, and greeters with hospitality experience to help create raving fans. This role emphasizes warm welcomes, accurately identifying guest dining needs, and guiding seating with precision using the Open Table system.

Join a knowledgeable service team and contribute to a smooth dining flow, respond to guest inquiries promptly, and assist with side duties as needed to ensure an outstanding guest experience in a fine dining

Qualifications

• Experience in fine dining or hospitality preferred.
• Strong verbal communication and problem-solving skills.
• Ability to de-escalate conflicts while remaining welcoming.
• Comfort with multitasking in a fast-paced setting.

Responsibilities

• Greets guests warmly and identifies dining needs.
• Seats guests and manages seating chart with Open Table.
• Monitors dining flow and guest inquiries in a timely manner.
• Completes opening and closing duties as needed.
• Assists with side work and supports team across departments.

Skills

Guest greeting

Customer service

Verbal communication

Conflict resolution

Team collaboration

Attention to detail

Job description

Coastal Fish Company, Memphis, TN is seeking friendly and enthusiastic hosts, hostesses and greeters, preferably with fine dining and hospitality experience to help us “create raving fans”.

Coastal Fish Company offers multiple dining selections for a guest to enjoy in a single dining experience with the finest service featuring a knowledgeable wait staff from which guests can gain valuable insight to enhance their dining experience. Candidates must possess an acute eye for detail, excellent customer service, sound judgment and possess the ability to deescalate situations while making our guests feel welcomed.

ESSENTIAL FUNCTIONs:

• Greets all guests with enthusiasm and makes them feel welcome.
• Ascertains their dining needs.
• Seat guests and manage the seating chart using Open Table.
• Monitors restaurant activity to determine seating and dining flow.
• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
• Performs opening and closing duties, as needed.
• Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Helps fellow team members and other departments wherever necessary to maintain positive working relationships.

PERSONAL QUALITIES:

• Proficient in Verbal Communication
• Excellent Customer Service
• Conflict Resolution
• Collaboration
• Enthusiastic
• Thoroughness
• Professionalism