Greeter at Coastal Fish Company

Coastal Fish Company; Memphis (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Coastal Fish Company in Memphis, TN seeks friendly hosts, hostesses and greeters with fine dining experience to welcome guests and guide their dining experience. The role emphasizes hospitality, attentiveness, and de-escalation skills to create raving fans.

Responsibilities include greeting guests, seating guests, managing the seating chart with Open Table, and coordinating with staff to ensure smooth dining flow.

Qualifications

• Welcoming guests with enthusiasm and hospitality.
• Assist with seating and guest inquiries.
• Maintain dining flow and seating chart.
• Open and close operations as needed.
• Support other team members and departments.
• Attention to detail and professional demeanor.

Responsibilities

• Greet guests and confirm dining needs.
• Seat guests and manage seating chart using Open Table.
• Provide timely, friendly responses to inquiries.
• Assist with opening and closing duties.
• Support side work and collaborate with team to ensure a positive guest experience.

Skills

Verbal Communication

Excellent Customer Service

Conflict Resolution

Team Collaboration

Job description

Coastal Fish Company, Memphis, TN is seeking friendly and enthusiastic hosts, hostesses and greeters, preferably with fine dining and hospitality experience to help us “create raving fans”.

Coastal Fish Company offers multiple dining selections for a guest to enjoy in a single dining experience with the finest service featuring a knowledgeable wait staff from which guests can gain valuable insight to enhance their dining experience. Candidates must possess an acute eye for detail, excellent customer service, sound judgment and possess the ability to deescalate situations while making our guests feel welcomed.

ESSENTIAL FUNCTIONS:

• Greets all guests with enthusiasm and makes them feel welcome.
• Ascertains their dining needs.
• Seat guests and manage the seating chart using Open Table.
• Monitors restaurant activity to determine seating and dining flow.
• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
• Performs opening and closing duties, as needed.
• Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Helps fellow team members and other departments wherever necessary to maintain positive working relationships.

PERSONAL QUALITIES:

• Proficient in Verbal Communication
• Excellent Customer Service
• Conflict ResolutionCollaboration
• Enthusiastic
• Thoroughness
• Professionalism