Greeter

JGP Restaurant Concepts; Scottsdale (AZ); On-site; USD 13,776 - 20,664; Full time

Job summary

A dining establishment in Scottsdale seeks a Greeter/Host to warmly welcome guests and manage their seating. The ideal candidate should possess excellent interpersonal skills, be able to handle customer requests, and work effectively in a team-oriented environment. Applicants must be able to lift trays weighing up to 25 pounds and be available to work during holidays and weekends.

Qualifications

• Ability to speak, read, write, and understand the primary language(s) used in the workplace.
• Ability to accurately input information on paper or computerized system.
• Ability to work in a standing position for long periods of time.

Responsibilities

• Greet and welcome guests warmly upon arrival.
• Record guest’s name and number of people in party when on a wait.
• Seat guests based on preferences and balance customer flow.

Skills

Great personality

Desire to serve guests

Teamwork

Job description

Career Opportunities with JGP Restaurant Concepts

Careers At JGP Restaurant Concepts

Current job opportunities are posted here as they become available.

Both daytime and evening shifts available.

SUMMARY OF POSITION

As the initial guest contact, the Greeter/Host sets the tone for the entire dining experience. The host/hostess plays an essential role in establishing a positive and lasting relationship with our guests. The host/hostess is the first person to see the guest before they dine and the last person to see the guest before they leave. Warmly greet and welcome guests on arrival and say good-bye and thank you upon departure. Manage the efficient and timely seating of our guests to a table that best serves their needs.

DUTIES & RESPONSIBILITIES

• Know and follow all JGP policies & procedures.
• Warmly and graciously welcome and greet guests upon arrival.
• Make all our guests feel comfortable and let them know you are there to personally take care of them.
• Know regular guests by name; know their preferences and needs.
• When possible, open the front door for guests entering or leaving the restaurant.
• When on a wait, record guest’s name and number of people in party, provide guests with estimated waiting time.
• Call out name and number of party when tables become available.
• Accommodate special seating requests for guests when- ever possible.
• Seat guests based on guest preferences and balancing of customer flow in service stations.
• Upon seating, offer guests a menu and inspect table for proper presentation and completeness.
• Thank guests as they leave and invite them to return.
• Answer incoming phone calls; take complete messages, complete timely call backs.
• Maintain the look and operation of front foyer for a positive first impression.
• Ensure adequate inventory of office supplies at the front desk.
• Maintain condition and inventory of menus.
• Perform side work at the start and end of each shift as required by assignment.
• Inspect restroom every 30 minutes, clean and stock as needed.
• Be ready and willing to assist fellow employees as situations arise.
• Provide guest feedback to management.
• Participate in proactive communication to help us avoid and solve operational, HR, and financial issues.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

REQUIREMENTS

• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Must have a great personality, desire to serve guests, and enjoy working as part of a team.
• Must have the ability to accurately input information on paper or computerized system.
• Must be able to work in a standing position for long periods of time (up to 8 hours)
• Must be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
• Must maintain a neat, clean, and well-groomed appearance per JGP standards.
• Must follow safety procedures closely.
• Must be able to work on holidays and/or weekends.