Greeter

Meijer Inc.; Orland Park (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Development programs for advancement

Medical/dental/vision

Paid time off (PTO)

Job summary

Meijer Inc. in Orland Park, IL is seeking a front-entry security associate to deter theft, engage with customers entering and exiting, and maintain a professional presence at store entrances.

You will respond to alerts, document incidents, and work with team members to resolve safety concerns. The role emphasizes de-escalation, swift action, and ability to move throughout the store area.

Qualifications

• High school diploma or equivalent.
• 1–2 years of customer service or asset protection experience.
• Clear written and verbal communication skills.
• Ability to move throughout the work area for long periods.
• Ability to respond to alerts quickly and urgently.
• Ability to learn and interact with new technology solutions.
• Ability to use technology to document and communicate incidents.
• Ability to learn and apply negotiation and de-escalation techniques.

Responsibilities

• Actively identify and quickly resolve unsafe conditions and situations.
• Prevent theft through an active presence and engagement with customers entering and exiting.
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms.
• Document and communicate theft, safety, and alarm activity incidents.

Skills

Customer service

Asset protection

Communication skills

Physical endurance

Tech literacy

Conflict de-escalation

Education

High school diploma or equivalent

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!Grab the Good Stuff:Weekly payTeam member discount401(k) with company contributionsPaid parental leavePaid education assistanceDevelopment programs for advancement and career growthMedical/dental/visionAnd more!Please review the job profile below and apply today!Provides a professional presence at the front entryways creating an active deterrence to theft by engaging with customers entering the store and exiting from both the interior of the store and the checkout area. Prevents theft through constant awareness of customer activity and urgently engaging with customers to validate receipts and recover unpaid merchandise. Keeps our team members and customers safe by identifying and resolving safety concerns.What You'll be Doing:Actively identify and quickly resolve unsafe conditions and situationsPrevent theft through an active presence and engagement with customers entering and exitingRespond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarmsReduce store disruption following the company de-escalation and negotiation techniquesDocument and communicate theft, safety, and alarm activity incidentsWhat You Bring with You (Qualifications):High school graduate or equivalent.1-2 years of customer service experience or asset protection experienceClear and professional written and oral communication skillsAbility to actively move throughout work area for long periods of timeAbility to respond to alerts quickly and urgentlyAbility to learn and interact with new and existing technology solutionsAbility to use technology to document and communicate incidentsAbility to learn and apply negotiation and de-escalation techniquesAbility to maintain knowledge of product locations to direct customersAbility to work successfully with conflictPhysical requirement:Limited sittingFrequent standing, walking, crouching, bending, pushing, or pullingLimited travel or overnightNormal or corrected vision and hearingUnderstand, speak, read, and write fluent EnglishLift 0-25 lbs. regularlyUse of fine motor hand functionsOccasional high levels of physical exertionAble to quickly exit from an escalating situationOccasionally outdoorsOccasionally exposed to varying degrees of hot and cold environmentsOccasional exposure to high stress situationsWe are committed to offering competitive pay that reflects market standards and ensures consistency within our organization.This job has a step pay plan that generally starts between the rates below with raises occurring after predetermined hours worked. The actual rate offered will meet or surpass the legal wage requirement for the job's location.$15.25 - $16.98We offer a comprehensive benefits package that includes medical, dental, vision, life insurance, a 401(k) plan with employer match, disability leave, and paid time off (PTO). In addition to these core benefits, we are committed to supporting your overall well-being and career growth. Our offerings include a variety of programs designed to support your personal and professional development, such as paid parental leave, paid education assistance (including free education), a childcare subsidy, and more. We are dedicated to creating a work environment that promotes work-life balance, long-term health and financial security, and continuous professional development.