Security Associate

Meijer Inc.; Alliance (OH); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Flexible scheduling

Paid parental leave

Education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. seeks an Asset Protection Associate to deter theft and protect customers and team members. You will engage customers at entryways and throughout the store, validate receipts, and act quickly to resolve incidents while maintaining safety and a professional demeanor.

The role requires a high school diploma or equivalent and 1–2 years in customer service or asset protection. Strong communication and tech-friendly skills are essential to documenting events and using store systems.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years of customer service or asset protection experience.
• Clear and professional written and oral communication.
• Ability to move throughout the work area for long periods.
• Ability to respond to alerts quickly and urgently.
• Ability to learn and interact with store technology to document incidents.
• Knowledge of negotiation and de-escalation techniques.
• Ability to identify product locations to direct customers.

Responsibilities

• Provide a professional presence at front entryways to deter theft.
• Engage with customers entering and exiting the store.
• Respond to alerts urgently to check receipts and recover unpaid merchandise.
• Maintain safety by addressing and resolving safety concerns.
• Document and communicate theft, safety, and alarm incidents.

Skills

Customer service

Asset protection

Communication skills

Mobility and endurance

Rapid alert response

Tech literacy

Negotiation & de-escalation

Conflict management

Product location knowledge

Education

High school diploma or equivalent

Tools

Technology solutions

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!Meijer RewardsWeekly payScheduling flexibilityPaid parental leavePaid education assistanceTeam member discountDevelopment programs for advancement and career growthPlease review the job profile below and apply today!Provides a professional presence at the front entryways creating an active deterrence to theft by engaging with customers entering the store and exiting from both the interior of the store and the checkout area. Prevents theft through constant awareness of customer activity and urgently engaging with customers to validate receipts and recover unpaid merchandise. Keeps our team members and customers safe by identifying and resolving safety concerns.What You'll be Doing:Actively identify and quickly resolve unsafe conditions and situationsPrevent theft through an active presence and engagement with customers entering and exitingRespond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarmsReduce store disruption following the company de-escalation and negotiation techniquesDocument and communicate theft, safety, and alarm activity incidentsWhat You Bring with You (Qualifications):High school graduate or equivalent.1-2 years of customer service experience or asset protection experienceClear and professional written and oral communication skillsAbility to actively move throughout work area for long periods of timeAbility to respond to alerts quickly and urgentlyAbility to learn and interact with new and existing technology solutionsAbility to use technology to document and communicate incidentsAbility to learn and apply negotiation and de-escalation techniquesAbility to maintain knowledge of product locations to direct customersAbility to work successfully with conflictPhysical requirement:Limited sittingFrequent standing, walking, crouching, bending, pushing, or pullingLimited travel or overnightNormal or corrected vision and hearingUnderstand, speak, read, and write fluent EnglishLift 0-25 lbs. regularlyUse of fine motor hand functionsOccasional high levels of physical exertionAble to quickly exit from an escalating situationOccasionally outdoorsOccasionally exposed to varying degrees of hot and cold environmentsOccasional exposure to high stress situations