Greeter

Meijer Inc.; Seven Hills (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Parental leave

Education assistance

Team member discount

Development programs

Job summary

Meijer Inc. is seeking an asset protection associate to maintain safety at store entry/exit and deter theft. You will engage with customers and validate receipts while addressing alarms and incidents.

Requirements include a high school diploma, 1–2 years in customer service or asset protection, clear communication, and the physical ability to stand, walk, and move throughout the store.

Qualifications

• High school diploma or equivalent.
• 1-2 years of customer service or asset protection experience.
• Clear and professional written and oral communication skills.
• Ability to actively move throughout work area for long periods of time.
• Ability to respond to alerts quickly and urgently.
• Ability to learn and apply negotiation and de-escalation techniques.
• Ability to maintain knowledge of product locations to direct customers.
• Lift 0-25 lbs. regularly.

Responsibilities

• Actively identify and quickly resolve unsafe conditions and situations.
• Prevent theft through an active presence and engagement with customers entering and exiting.
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms.
• Reduce store disruption following de-escalation and negotiation techniques.
• Document and communicate theft, safety, and alarm activity incidents.

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!Meijer RewardsWeekly payScheduling flexibilityPaid parental leavePaid education assistanceTeam member discountDevelopment programs for advancement and career growthPlease review the job profile below and apply today!Provides a professional presence at the front entryways creating an active deterrence to theft by engaging with customers entering the store and exiting from both the interior of the store and the checkout area. Prevents theft through constant awareness of customer activity and urgently engaging with customers to validate receipts and recover unpaid merchandise. Keeps our team members and customers safe by identifying and resolving safety concerns.What You'll be Doing:Actively identify and quickly resolve unsafe conditions and situationsPrevent theft through an active presence and engagement with customers entering and exitingRespond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarmsReduce store disruption following the company de-escalation and negotiation techniquesDocument and communicate theft, safety, and alarm activity incidentsWhat You Bring with You (Qualifications):High school graduate or equivalent.1-2 years of customer service experience or asset protection experienceClear and professional written and oral communication skillsAbility to actively move throughout work area for long periods of timeAbility to respond to alerts quickly and urgentlyAbility to learn and interact with new and existing technology solutionsAbility to use technology to document and communicate incidentsAbility to learn and apply negotiation and de-escalation techniquesAbility to maintain knowledge of product locations to direct customersAbility to work successfully with conflictPhysical requirement:Limited sittingFrequent standing, walking, crouching, bending, pushing, or pullingLimited travel or overnightNormal or corrected vision and hearingUnderstand, speak, read, and write fluent EnglishLift 0-25 lbs. regularlyUse of fine motor hand functionsOccasional high levels of physical exertionAble to quickly exit from an escalating situationOccasionally outdoorsOccasionally exposed to varying degrees of hot and cold environmentsOccasional exposure to high stress situations