Greeter

Penske Automotive; Fairfield, Northern (CT, KY); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Fortune 500 company

Best Dealerships to Work For

Health care options (medical, dental,

401k savings with company match

Career growth opportunities

Job summary

Mercedes-Benz of Fairfield is seeking a friendly Greeter to join our dealership team and deliver extraordinary customer service experiences. You will professionally greet guests in person or by phone and connect them with the right team member to ensure an excellent visit.

As part of Penske Automotive Group, we offer a comprehensive benefits program, career growth opportunities, and a values-driven culture built on integrity, professionalism, excellence, and teamwork.

Qualifications

• Genuine interest in providing an exceptional customer service experience.
• Friendliness and reliability with a positive team-player attitude.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work in a fast-paced, results-driven environment.

Responsibilities

• Greet and assist customers by phone or in person to connect with the right team member.
• Route customers promptly to the appropriate dealership team.
• Maintain courteous, accurate data entry into the sales control system where required.
• Support the dealership sales and service teams during events and peak hours.

Skills

Customer service mindset

Interpersonal skills

Communication

Teamwork

Job description

Mercedes Benz of Failfield, a Penske Automotive Group dealership, is looking for a friendly Greeter to join our dealership team and deliver extraordinary customer service experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated professionals with strong interpersonal skills who share that same passion to join our team.

Our Greeters are oftentimes a guest's first impression. You will professionally and courteously greet and help connect customers by phone or in person with our dealership team to ensure an excellent customer experience.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

• Genuine interest in providing an exceptional customer service experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Prompt assistance to customers with courtesy, accuracy, and professionalism.

WHAT YOU CAN BRING TO THE TABLE

• Commitment: Ensure our customers have a world-class experience at every step along their journey.
• Service: Assist customers and vendors by phone or in person to find the support they're looking for, and route them promptly to the appropriate team member.
• Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
• Collaboration: Support the dealership sales and service team during events, service rush hours, and as otherwise needed onsite, often during non-traditional hours.
• Technical Expertise: Capably manage telephone switchboards to handle customer calls and enter basic customer demographic information into the sales control system as required.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

Type: Full-time

Dealership: Mercedes-Benz of Fairfield

Location Address: 165 Commerce Drive