Greeter

Crevier BMW; Santa Ana (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth opportunities

Training resources

Culture of integrity

Job summary

Crevier BMW, a Penske Automotive Group dealership, is seeking a friendly Greeter to join our team and deliver exceptional customer service experiences. You will be the guest's first impression, greeting customers warmly and connecting them with the right dealership team.

This hourly role pays $18-$20 per hour. We offer comprehensive benefits including health care options (medical, dental, vision), a 401(k) plan with company match, and training for career growth.

Qualifications

• Genuine interest in providing an exceptional customer service experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Prompt assistance to customers with courtesy, accuracy, and professionalism.

Responsibilities

• Greet customers in person and connect them with the dealership team.
• Assist customers by phone or in person and route to the appropriate team member.
• Manage telephone switchboard and enter basic customer information into the sales control system.
• Support the dealership sales and service teams during events, service rush hours, and other onsite needs.

Skills

Customer service

Interpersonal skills

Communication skills

Team-player

Telephone switchboard

Tools

Telephone switchboard

Job description

Crevier BMW, a Penske Automotive Group dealership, is looking for a friendly Greeter to join our dealership team and deliver extraordinary customer service experiences.
JOIN OUR TEAM
At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated professionals with strong interpersonal skills who share that same passion to join our team.
Our Greeters are oftentimes a guest's first impression. You will professionally and courteously greet and help connect customers by phone or in person with our dealership team to ensure an excellent customer experience.
Pay for this position is $18-$20 per hour.
What We Have To Offer

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

What We Are Looking For

• Genuine interest in providing an exceptional customer service experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Prompt assistance to customers with courtesy, accuracy, and professionalism.

What You Can Bring To The Table

• Commitment: Ensure our customers have a world-class experience at every step along their journey.
• Service: Assist customers and vendors by phone or in person to find the support they're looking for, and route them promptly to the appropriate team member.
• Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
• Collaboration: Support the dealership sales and service team during events, service rush hours, and as otherwise needed onsite, often during non-traditional hours.
• Technical Expertise: Capably manage telephone switchboards to handle customer calls and enter basic customer demographic information into the sales control system as required.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.