Greeter

BMW North Scottsdale; Phoenix (AZ); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Health insurance options

401(k) retirement plan with company?

Career growth opportunities

Job summary

BMW North Scottsdale is seeking a friendly Greeter to welcome customers and connect them with our dealership team, delivering a warm, first‑impression experience as part of Penske Automotive Group.

You will greet guests in person and by phone, assist with basic information, route inquiries, and support rapid service through teamwork and courtesy.

Qualifications

• Friendly, enthusiastic approach to greeting customers and representing the dealership.
• Strong communication and interpersonal skills for in-person and phone interactions.
• Ability to stay organized in a fast-paced, customer‑facing role.
• Reliable team player with a proactive, courteous attitude.

Responsibilities

• Greet customers and vendors in person or by phone to connect them with the appropriate team member.
• Provide prompt, courteous assistance and help create an excellent first impression.
• Assist with routing inquiries to the correct department and maintain professionalism during peak times.
• Support the sales and service teams during events and busy periods onsite.

Skills

Customer service

Interpersonal skills

Communication

Team player

Organizational skills

Positive attitude

Customer greeting

Tools

Telephone switchboard

Job description

BMW North Scottsdale, a Penske Automotive Group dealership, is looking for a friendly Greeter to join our dealership team and deliver extraordinary customer service experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated professionals with strong interpersonal skills who share that same passion to join our team.

Our Greeters are oftentimes a guest's first impression. You will professionally and courteously greet and help connect customers by phone or in person with our dealership team to ensure an excellent customer experience.

What We Have To Offer

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

What We Are Looking For

• Genuine interest in providing an exceptional customer service experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Prompt assistance to customers with courtesy, accuracy, and professionalism.

What You Can Bring To The Table

• Commitment: Ensure our customers have a world-class experience at every step along their journey.
• Service: Assist customers and vendors by phone or in person to find the support they're looking for, and route them promptly to the appropriate team member.
• Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
• Collaboration: Support the dealership sales and service team during events, service rush hours, and as otherwise needed onsite, often during non-traditional hours.
• Technical Expertise: Capably manage telephone switchboards to handle customer calls and enter basic customer demographic information into the sales control system as required.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.