Greensboro Intake & Outreach Coordinator (In-Person)

Achievements ABA Therapy; Greensboro (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Achievements ABA Therapy is seeking a family-focused coordinator in the Greensboro area to guide prospective families through intake and build local referral relationships. This in-person role handles timely inquiry follow-up, intake coordination, and accurate records.

You will connect with families by phone, email, and text, coordinate assessments, and represent the company at local events while protecting confidential information.

Qualifications

• Minimum of 1 year in customer service, healthcare admin, intake, or outreach.
• Strong communication, organization, and ability to handle multiple inquiries.
• Familiar with email, calendars, spreadsheets, and web-based record systems.
• In-person work in Greensboro with local travel; valid drivers license required.
• Occasional evening or weekend events may be required.

Responsibilities

• Guide families through intake and screening, explain services, and collect records.
• Coordinate and track inquiries, leads, and next steps in company systems.
• Build referral relationships with schools, pediatric and therapy providers.
• Represent the company at community events and partner visits.
• Protect confidential information and follow privacy procedures.

Skills

Customer service

Healthcare administration

Intake coordination

Care coordination

Community outreach

CRM

Tools

CRM

Job description

Achievements ABA Therapy is seeking a family-focused coordinator in the Greensboro area to guide prospective families through intake and build local referral relationships. This in-person role handles timely inquiry follow-up, intake coordination, and accurate records.

You will connect with families by phone, email, and text, coordinate assessments, and represent the company at local events while protecting confidential information.