Green Bay Medical Receptionist — Patient Care & Scheduling

Neopath-Healt; Green Bay (WI); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

NeoPath Health, Inc. in Green Bay, WI is seeking a full-time Medical Receptionist to support a primary care clinic. The role focuses on welcoming patients, scheduling appointments, maintaining records, and ensuring a clean, efficient reception area.

Responsibilities include directing calls, managing patient accounts, protecting confidentiality, and coordinating with practitioners. Strong customer service, organizational, and communication skills are essential.

Qualifications

• High school diploma or GED.
• Demonstrated record of customer service.
• Skills in establishing and maintaining interpersonal relationships with all levels of management, practitioners, team members, and the public.
• Ability to cooperate, collaborate and communicate with all levels within the organization.
• Demonstrated organizational skills.
• Demonstrated problem solving and critical thinking skills.
• Strong written and oral communication skills.
• Proficiency in Microsoft Office products including Word, Excel, and PowerPoint.

Responsabilités

• Welcomes patients and visitors by warmly greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients' satisfaction, practitioner time, and treatment room utilization through the scheduling of appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying practitioner of patient's arrival and reviewing service delivery compared to schedule.
• Comforts patients by anticipating patients' needs; answering patients' questions (within scope of practice); and maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal, financial, and clinical information.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
• Perform all other duties assigned.

Connaissances

Customer service

Interpersonal skills

Organizational skills

Problem solving

Communication

Microsoft Office

Formation

High school diploma or GED

Outils

Microsoft Word

Microsoft Excel

PowerPoint

Description du poste

NeoPath Health, Inc. in Green Bay, WI is seeking a full-time Medical Receptionist to support a primary care clinic. The role focuses on welcoming patients, scheduling appointments, maintaining records, and ensuring a clean, efficient reception area.

Responsibilities include directing calls, managing patient accounts, protecting confidentiality, and coordinating with practitioners. Strong customer service, organizational, and communication skills are essential.