Front Desk Patient Care Specialist

Cedar Ridge Health Center; Green Bay (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

NeoPath Health, Inc. in Green Bay, WI, is seeking a Medical Receptionist to provide patient-oriented front desk support in a primary care setting.

The role involves greeting patients, scheduling visits, and maintaining medical records with scanning and filing, while ensuring a welcoming, organized environment. The ideal candidate has strong customer service skills, excellent communication, and proficiency with Microsoft Office.

Qualifications

• High school diploma or GED required.
• Customer service experience preferred.
• Strong communication and interpersonal skills essential.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Welcomes patients and visitors; answers inquiries.
• Schedules appointments to optimize patient satisfaction and practitioner time.
• Maintains and files patient records; ensures confidentiality.
• Maintains reception area and organizes information.
• Maintains inventory and orders supplies; tracks equipment.

Skills

Customer service

Interpersonal skills

Organizational skills

Communication skills

Problem solving

Critical thinking

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Office

Job description

NeoPath Health, Inc. in Green Bay, WI, is seeking a Medical Receptionist to provide patient-oriented front desk support in a primary care setting.

The role involves greeting patients, scheduling visits, and maintaining medical records with scanning and filing, while ensuring a welcoming, organized environment. The ideal candidate has strong customer service skills, excellent communication, and proficiency with Microsoft Office.