Graveyard Shift Shelter Lead — Program & Staff Oversight

UNAVAILABLE; Vancouver (WA); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

3 weeks vacation

12 days sick leave

13 holidays

medical

dental

vision

life insurance

LTD

AD&D

pension

403b

catastrophic & accident ins

Job summary

Bertha’s Place is a 62-unit shelter serving people experiencing homelessness. We seek a Graveyard Shift Lead to oversee operations in the absence of Supervisors and to guide staff and guests toward safety and comfort.

You will ensure HMIS data accuracy, collaborate with the Kitchen and Program Supervisors, and participate in staff interviews. This role demands strong leadership and a compassionate, proactive approach.

Qualifications

• Minimum 2 years in case management, social work, or work with homeless or disabled adults.
• TB test within the past 12 months required.
• Ability to take initiative, problem solve, and communicate effectively with staff and guests.
• Pass background checks prior to offer of employment.
• Must have reliable transportation, valid driver’s license, and automobile insurance.

Responsibilities

• Fills in for the program supervisor when not working and attends staffing/meetings as needed.
• Participates in interviews and hiring decisions for shelter staff as needed.
• Supervises shelter staff and guests in supervisor’s absence.
• Lead the team to welcome guests and ensure HMIS data entry is accurate daily.
• Coordinate with Kitchen Supervisor to support kitchen efforts as needed.
• Enforce security procedures and manage disruptive behavior and ban decisions.
• Ensure timely completion of all reports and HMIS data entry with leadership.
• Provide one‑on‑one counseling and connect guests with services.
• Collaborate with Case Managers to deliver coordinated shelter services.

Skills

Case management

Social work

Team leadership

Compassionate communication

Crisis de‑escalation

Education

High School Diploma or GED

BA in Social Science preferred

Job description

Bertha’s Place is a 62-unit shelter serving people experiencing homelessness. We seek a Graveyard Shift Lead to oversee operations in the absence of Supervisors and to guide staff and guests toward safety and comfort.

You will ensure HMIS data accuracy, collaborate with the Kitchen and Program Supervisors, and participate in staff interviews. This role demands strong leadership and a compassionate, proactive approach.