Graphics Project Coordinator

Multi-Color Corporation MCC; Neenah (WI); On-site; USD 42,000 - 65,000; Full time

Job summary

Multi-Color Corporation MCC seeks a Graphics Project Coordinator in Neenah, WI to translate customer specifications into MCC’s ERP and Prepress platforms and coordinate with internal and external teams to optimize data accuracy and project flow.

You will manage data, monitor progress, support onboarding of new business, and ensure items are defined, produced, and billed efficiently, applying Lean methods where appropriate.

Qualifications

• High School Diploma required; Bachelor’s degree preferred.
• 3+ years of experience in Customer Service and/or Graphics Reproduction; or equivalent.
• Ability to solve practical problems and interpret instructions; determine root cause and corrective action.
• Strong math, data entry, and high attention to detail.
• Read/write and communicate effectively; good interpersonal skills.
• Proficient with Microsoft Office tools.
• Work independently; may cooperate with others for smooth flow.
• Stand or sit for prolonged periods and may lift up to 25 lbs.
• Limited travel within North America.

Responsibilities

• Maintains graphic project coordination from inception to implementation.
• New Business Onboarding - ensures new business is established in ERP correctly.
• Collaborates with internal and external customers to define item specifications and translate into ERP.
• Creates, maintains and links graphic project data and processes to ERP.
• Utilizes ERP and graphics platform for prepress job entry.
• Uses graphics software for prepress job tracking.
• Manages workload according to quality, service, and productivity standards.
• Participates as a key resource for internal and external pre-pro calls.
• Plank liaison for item master questions and issues.
• Ensures proper POs are obtained for prepress and tracks job progress for billing.
• Applies Lean Manufacturing methods (SQDC).
• Collaborates with team to fulfill customer requirements.
• Performs additional tasks as assigned.

Skills

Customer service

Data entry

Attention to detail

Microsoft Office

Independent work

Team collaboration

Education

High School Diploma

Bachelor’s degree preferred

Tools

ERP system

Prepress software

Graphic software

Job description

Graphics Project Coordinator

The Graphics Project Coordinator ensures customer product specifications and item details are translated accurately into MCC’s ERP and Prepress Management platform. Strategically collaborates with internal and external customers to optimize customer-facing interactions and operational efficiencies. Provides critical analysis, feedback, and action to drive positive change and results.

Responsibilities

• Maintains graphic project coordination from inception to implementation.
• New Business Onboarding - works with all internal teams and external customers to ensure new business is established in ERP correctly.
• Collaborates with internal and external customers to ensure item specifications are clearly defined, able to be re-produced, and translated into the ERP system.
• Creates, maintains and links required graphic project data and processes to ERP system.
• Effectively utilizes ERP and graphics platform for prepress job entry.
• Effectively utilizes graphics software for prepress job tracking.
• Manages assigned workload in accordance with standard work expectations of quality, service, and productivity.
• Essential resource for internal and external pre-pro calls.
• Plant liaison for item master questions and/or issues.
• Ensures proper POs are obtained for prepress, tracks jobs progress, and ensures it is turned in for billing (as required).
• Demonstrates participation and input through Lean Manufacturing methods (SQDC).
• Works as part of a team that strategically collaborates to fulfill internal and external customer requirements.
• Completes additional tasks as assigned.

Qualifications

• High School Diploma required; Bachelor’s degree preferred. 3+ years of experience in Customer Service and/or Graphics Reproduction; or equivalent combination of education, training and experience.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to determine root cause of problem and determine corrective action.
• Strong skills in math, data entry, and a high level of attention to detail and accuracy are required.
• Ability to read, and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively communicate information in one-on-one and small group.
• Understanding of Microsoft Office tools required.
• Individual must also work independently and is occasionally expected to cooperate with co-workers in creating smooth flow.
• This position requires the associate to stand or sit for prolonged periods or may be required to lift and/or move up to 25 lbs.
• Limited travel within North America.

Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.