Grant-Funded Academic Advisor for Student Success

Commonwealth of VA Careers; Norfolk (VA); On-site; USD 50,000 - 53,000; Full time

Job summary

Norfolk State University is seeking a Professional Academic Advisor (grant funded) to support enrolled students in developing their educational plans and navigating deadlines, policies, and procedures.

The role emphasizes onboarding, guiding students toward academic goals, assisting with course registration or self-registration, and connecting students with resources such as financial aid and counseling services. A Master’s degree and 3-5 years of advising experience are preferred.

Qualifications

• Working knowledge of academic advising models and best practices.
• Effective interpersonal, oral and written communication skills.
• Ability to work with and interact effectively with diverse groups of students, faculty, and staff.
• Demonstrated computer skills and ability to conduct internet research and word processing; use of database software.
• Experience with student information systems.

Responsibilities

• Onboarding assigned students, including teaching them about deadlines, protocols, policies and procedures.
• Helping students develop educational plans that meet their academic goals and inspiring adherence.
• Registering students for classes, preparing them to register themselves or supporting their self-registration.
• Linking students to campus resources, such as counseling or financial aid.

Skills

Academic advising

Interpersonal skills

Oral and written communication

Diversity sensitivity

Student information systems

FERPA knowledge

Time management

Multi-project management

Teaching academic support

Education

Master’s degree in higher education or related field

Job description

Norfolk State University is seeking a Professional Academic Advisor (grant funded) to support enrolled students in developing their educational plans and navigating deadlines, policies, and procedures.

The role emphasizes onboarding, guiding students toward academic goals, assisting with course registration or self-registration, and connecting students with resources such as financial aid and counseling services. A Master’s degree and 3-5 years of advising experience are preferred.