Grand Café Busser/Runner - Part Time

Grand Sierra Resort; Reno (NV); On-site; USD 18,000 - 25,000; Full time

Job summary

Grand Sierra Resort in Reno, NV is seeking a guest-focused team member for dining room service. You will greet guests, assist servers, clear and reset tables, and help with busing and delivering orders. The role requires teamwork, reliable English communication, and the ability to work flexible hours including nights and weekends.

Ideal candidates are at least 16 years old and able to lift up to 50 lbs, with a focus on hospitality and customer satisfaction in a fast-paced resort environment.

Qualifications

• Must be able to work in a team environment.
• Ability to communicate in English, both written and oral.
• Basic reading, writing, math and task completion skills are required.
• Flexible shifts including holidays, nights, weekends.
• Minimum age 16.

Responsibilities

• Greet guests promptly and provide responsive, professional service.
• Communicate with management and staff to address guest needs.
• Clear and reset tables and assist with bussing.
• Help deliver to-go orders and maintain beverage stations.
• Set up dining areas and maintain cleanliness during service.
• Deliver food orders to tables and ensure proper tableware handling.
• Maintain cleanliness of machines and dining area.

Skills

Team player

English communication

Reading & math basics

Flexibility

Ability to lift 50lbs

Age 16+

Tools

Glassware washing machine

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include, but are not limited to, the following:

• Promptly welcome all guests and ensure they receive responsive, professional, and gracious service always. Anticipate the guests’ needs and respond appropriately with a sense of urgency to maintain a productive working relationship with all guests and deliver necessary items.
• Effectively communicate with management, chefs, and culinary staff to fulfill and address any issues or needs requested by guests and other team members.
• Clear tables after guests leave, promptly clean tabletops/seating area, thoroughly clean the booths and chairs, and take tableware to the dish room.
• Assist servers in pre-bus and busing tables. Pre-bussing includes clearing, wiping tabletops, chairs & booths, and setting tables.
• Help set up to-go/pick up area and help deliver to-go orders to host desk to be picked up by guests.
• Refill beverages as necessary.
• Set and reset tables and side stations before, during and after service periods.
• Deliver food orders to tables.
• Ensure all machines are cleaned properly.
• Fold/roll napkins when needed and keep silverware polished.
• Reset tables in a timely and efficient manner.
• Participate in Pre-Shift meetings and learn new menu items.
• Assist the kitchen in expediting the service process to maintain the flow of service.
• Maintain general cleanliness in dining room during service periods.
• Responsible for taking, compiling and delivering and putting away warehouse orders.
• Any other duties as assigned within the scope of this position.

KNOWLEDGE/SKILLS/ABILITIES

• Knowledge of and ability to identify menu products.
• Must be able to work in a team environment.
• Ability to operate a glassware washing machine and to re-fill ice bins and beer bins, utilizing ice machines.
• Knowledge of the dish room, including separating silverware, dishes & glassware appropriately
• Candidate must be able to communicate in English, both in written and oral form.
• Ability of simple reading, math, writing and task completion skills is required.
• Must have the following skills: compiling, coordination, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
• Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 16 years of age.

EDUCATION and/or EXPERIENCE

• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

PHYSICAL DEMANDS

• While performing the duties of this job, the team member is constantly standing, walking, and frequently reaching overhead, bending over, kneeling, and balancing during the duration of their shift.
• Must be able to push/pull and lift/carry 50lbs or less frequently.
• The team member will constantly have repetitive use of both hands and occasional light and firm/strong grasping motions.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and other mechanical devices.
• The noise level in the work environment is usually moderate.
• Team Member may be exposed to slippery surfaces, fumes/odor and secondhand smoke.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.