Grand Café Food Server

Grand-Sierra-Resort-and-Casin; Reno (NV); Vor Ort; USD 21.000 - 34.000; Vollzeit

Zusammenfassung

Grand-Sierra-Resort-and-Casin in Reno, NV is seeking a friendly restaurant server to take beverage and food orders, input into the POS system, and deliver meals with attentiveness to guest needs.

You will memorize the menu, explain options, and make recommendations while working as part of a team. Flexibility for nights, holidays, and weekends is required, along with adherence to SOPs and alcohol-service regulations.

Qualifikationen

• Previous restaurant server experience is required.
• Must be 21 years of age or older.
• Ability to work in a team environment.
• Must be able to communicate in English, both written and spoken.

Aufgaben

• Take beverage and food orders from guests and input into POS.
• Deliver orders following standards of service.
• Prepare tableside items and anticipates guest needs.
• Maintain stations and restock as needed.
• Explain menu items and specials to guests.
• Memorize menu and pairings to recommend dishes.
• Ensure quality of food and service.
• Assist with setup for large groups and events.
• Adhere to SOPs for paperwork, cash, and auditing.

Kenntnisse

Menu knowledge

Alcohol service knowledge

Teamwork

English communication

Reading/writing basic math

Tools

Glassware washing machine

Jobbeschreibung

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include, but are not limited to, the following:

• Take beverage and food orders from restaurant guests and input orders into POS system.
• Deliver orders following required standards for the position.
• Prepare tableside items (if applicable) and anticipate guest’s needs.
• Complete all side work including but not limited to wiping down stations, re-stocking supplies, polish silverware, buff glasses, set-up service cart, etc. to prepare tables and stations. Breakdown stations, carts and tables close of restaurants.
• Explain menu to the guests and answer any questions they may have.
• Memorize the menu and specials to recommend dishes and beverage pairings.
• Always check on quality of food and service to ensure excellent guest service.
• Provide timely table maintenance to ensure inviting dining experience for guests.
• Assist the busser/runner with any required tasks, including table setup, pre-bussing, delivering food, etc.
• Assist the management and host team to set up and rearrange the dining area to accommodate larger groups and assist with special events taking place at the restaurant.
• Adhere to company established SOPs in regard to paperwork, cash, and auditing.
• Any other duties as assigned within the scope of this position.

KNOWLEDGE/SKILLS/ABILITIES

• Knowledge of and ability to identify menu products.
• Superior knowledge of applicable laws and regulations in regard to alcohol service.
• Must be able to work in a team environment.
• Ability to operate a glassware washing machine and to re-fill ice bins and beer bins, utilizing ice machines.
• Knowledge of the dish room, including separating silverware, dishes & glassware appropriately
• Candidate must be able to communicate in English, both in written and oral form.
• Ability of simple reading, math, writing and task completion skills is required.
• Must have the following skills: compiling, coordination, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
• Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 21 years of age.

CERTIFICATES AND LICENSE

Must obtain and maintain appropriate licensing with the Alcohol Awareness Card.

EDUCATION and/or EXPERIENCE

• Previous restaurant server experience is required or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

PHYSICAL DEMANDS

• While performing the duties of this job, the team member is constantly standing, walking, and frequently reaching overhead, bending over, kneeling, and balancing during the duration of their shift.
• Must be able to push/pull and lift/carry 50lbs or less frequently.
• The team members will constantly have repetitive use of both hands and occasional light and firm/strong grasping motions.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and other mechanical devices.
• The noise level in the work environment is usually moderate.
• Team Member may be exposed to slippery surfaces, fumes/odor and secondhand smoke.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.