Grand Café Food Server

Grand Sierra Resort; Reno (NV); On-site; USD 17,000 - 28,000; Full time

Job summary

Grand Sierra Resort in Reno, NV is seeking an energetic Server to take beverage and food orders, input them into the POS, and deliver meals with attentive guest service. You will memorize the menu, upsell dishes and beverages, and maintain table settings throughout shifts.

Candidates must have restaurant experience, be able to work flexible shifts including nights, holidays, and weekends, and hold an Alcohol Awareness Card. Teamwork and clear communication are essential for success.

Qualifications

• Restaurant server experience is required.
• Alcohol Awareness Card must be obtained.
• Must be 21 years of age and able to work nights, holidays and weekends.

Responsibilities

• Take beverage and food orders from restaurant guests and input orders into POS system.
• Deliver orders following required standards for the position.
• Prepare tableside items and anticipate guest needs.
• Complete side work: wipe stations, restock supplies, polish silverware, buff glasses, set up service carts.
• Explain menu to guests and answer questions; memorize specials for upselling.
• Ensure high quality food and service with attentive guest care.
• Maintain timely table upkeep for an inviting dining experience.
• Assist busser/runner with setup and tasks; support during events.

Skills

POS system

Menu knowledge

Alcohol service laws

Teamwork

English communication

Memorization

Problem solving

Flexibility

Age 21+

Tools

Glassware washing machine

Cash handling

Job description

Essential Duties And Responsibilities

• Take beverage and food orders from restaurant guests and input orders into POS system.
• Deliver orders following required standards for the position.
• Prepare tableside items (if applicable) and anticipate guest’s needs.
• Complete all side work including but not limited to wiping down stations, re-stocking supplies, polish silverware, buff glasses, set-up service cart, etc. to prepare tables and stations. Breakdown stations, carts and tables close of restaurants.
• Explain menu to the guests and answer any questions they may have.
• Memorize the menu and specials to recommend dishes and beverage pairings.
• Always check on quality of food and service to ensure excellent guest service.
• Provide timely table maintenance to ensure inviting dining experience for guests.
• Assist the busser/runner with any required tasks, including table setup, pre-bussing, delivering food, etc.
• Assist the management and host team to set up and rearrange the dining area to accommodate larger groups and assist with special events taking place at the restaurant.
• Adhere to company established SOPs in regard to paperwork, cash, and auditing.
• Any other duties as assigned within the scope of this position.

Primary duties and responsibilities include, but are not limited to, the following:

• Take beverage and food orders from restaurant guests and input orders into POS system.
• Deliver orders following required standards for the position.
• Prepare tableside items (if applicable) and anticipate guest’s needs.
• Complete all side work including but not limited to wiping down stations, re-stocking supplies, polish silverware, buff glasses, set-up service cart, etc. to prepare tables and stations. Breakdown stations, carts and tables close of restaurants.
• Explain menu to the guests and answer any questions they may have.
• Memorize the menu and specials to recommend dishes and beverage pairings.
• Always check on quality of food and service to ensure excellent guest service.
• Provide timely table maintenance to ensure inviting dining experience for guests.
• Assist the busser/runner with any required tasks, including table setup, pre-bussing, delivering food, etc.
• Assist the management and host team to set up and rearrange the dining area to accommodate larger groups and assist with special events taking place at the restaurant.
• Adhere to company established SOPs in regard to paperwork, cash, and auditing.
• Any other duties as assigned within the scope of this position.

Knowledge/Skills/Abilities

• Knowledge of and ability to identify menu products.
• Superior knowledge of applicable laws and regulations in regard to alcohol service.
• Must be able to work in a team environment.
• Ability to operate a glassware washing machine and to re-fill ice bins and beer bins, utilizing ice machines.
• Knowledge of the dish room, including separating silverware, dishes & glassware appropriately
• Candidate must be able to communicate in English, both in written and oral form.
• Ability of simple reading, math, writing and task completion skills is required.
• Must have the following skills: compiling, coordination, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
• Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 21 years of age.

CERTIFICATES AND LICENSES

• Must obtain and maintain appropriate licensing with the Alcohol Awareness Card.

EDUCATION And/or EXPERIENCE

• Previous restaurant server experience is required or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

PHYSICAL DEMANDS

• While performing the duties of this job, the team member is constantly standing, walking, and frequently reaching overhead, bending over, kneeling, and balancing during the duration of their shift.
• Must be able to push/pull and lift/carry 50lbs or less frequently.
• The team members will constantly have repetitive use of both hands and occasional light and firm/strong grasping motions.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and other mechanical devices.
• The noise level in the work environment is usually moderate.
• Team Member may be exposed to slippery surfaces, fumes/odor and secondhand smoke.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.