Graduate Student Services Advisor, EECS Division

University of California, Berkeley; Berkeley (CA); On-site; USD 76,000 - 106,000; Full time

Job summary

University of California, Berkeley seeks a Graduate Student Services Advisor for the Computer Science division within EECS. The role supports approximately 250 graduate students, advising on degree requirements, enrollment, and policy questions while coordinating with campus offices and stakeholders.

The advisor helps with petitions, exceptions, and communications, and serves as a liaison among faculty, staff, and students, contributing to a positive student experience and academic success.

Qualifications

• Bachelor's degree in related area or equivalent experience / training.
• Previous experience advising students at the university level.
• Advanced knowledge of advising and counseling techniques.
• Familiarity with EECS programs and requirements.
• Skills in monitoring/assessing people, processes or services, to make improvements.
• Skills in project management and leadership; able to manage multiple priorities.
• Excellent verbal and written skills; strong interpersonal abilities.
• Interest in supporting work of a large academic department in a research university.

Responsibilities

• Academic advising: Identifies and resolves intricate student issues / grievances and advises on petitions and course approvals.
• Advises graduate students on degree programs, maintains records, and communicates deadlines.
• Advises chairs/deans on policy formulation and analyzes policy consequences.
• Recommends resolutions to Director/VC Grad Matters; handles petitions and exceptions.
• Composes correspondence and manages graduate division forms.
• Advises faculty on graduate policies and coordinates with staff and committees.
• Oversees CS division's preliminary exam and biannual graduate student review.
• Collaborates with administrative groups to modernize student information systems.
• Assists admissions officers with recruitment and workshops; provides data for planning.
• Participates in professional student services committees and stays current with trends.

Skills

Student advising

Counseling techniques

Communication skills

Confidentiality

Project management

Team collaboration

Interpersonal skills

Multicultural competencies

Education

Bachelor's degree

Tools

MS Office

Adobe Acrobat

Website maintenance

Job description

University of California, Berkeley seeks a Graduate Student Services Advisor for the Computer Science division within EECS. The role supports approximately 250 graduate students, advising on degree requirements, enrollment, and policy questions while coordinating with campus offices and stakeholders.

The advisor helps with petitions, exceptions, and communications, and serves as a liaison among faculty, staff, and students, contributing to a positive student experience and academic success.