Graduate Programs Coordinator

Northeastern University; Boston, Northern (MA, KY); Hybrid; USD 49,000 - 67,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Paid time off

Tuition assistance

Wellness & life

Retirement & commuting support

Job summary

Northeastern University in Boston is seeking a Graduate Programs Coordinator to support graduate admissions, recruitment, and marketing for the College of Science. You will manage application review, awarding of scholarships, and frontline service for prospective and current students, while collaborating with Enrollment Management.

The role emphasizes policy knowledge, attention to detail, and balancing deadlines with in-person and virtual student engagement across campus programs.

Qualifications

• Strong organizational, case-management, and interpersonal communication skills required.
• Ability to work with enterprise-level databases and proactively manage tasks across systems.
• Excellent written and verbal communication skills and proficiency with Microsoft Office.
• Ability to work some nights and/or weekends required.
• Bachelor’s degree in higher education and/or related field; Master’s degree preferred.

Responsibilities

• Admissions review of graduate applications and timely admissions decisions.
• Serve as primary contact for prospective and admitted students by phone, email, and in person.
• Coordinate recruitment and marketing activities and campus events.
• Monitor enrollment metrics and maintain applicant communications per policy.

Skills

Strong organizational

Case-management

Interpersonal communication

Enterprise-level databases

Microsoft Office

Evening/weekend availability

Education

Bachelor’s degree in higher education or related field

Master’s degree preferred

Job description

About the Opportunity Job Summary: The Graduate Programs Coordinator provides the key functionality in processes related to graduate admissions, recruitment and marketing for the College of Science. The Graduate Coordinator is charged with the efficient, timely, and effective administration of application review and decisioning for graduate programs, overseeing aspects of student accounts, including the awarding of scholarships, providing frontline service to prospective and current students, coordinating recruitment and marketing activities, and collaborating across the Enrollment Management Division. The Graduate Coordinator is to be well-versed in university, college, and department academic policies and procedures. The ideal candidate is detail-oriented, service-minded, and comfortable balancing administrative deadlines with in-person and virtual student engagement.

Key Accountabilities & Responsibilities

• Admissions Responsible for review of College of Science graduate applications and rendering admissions decisions in a timely manner, in accordance with university and college guidelines. Collaborate with College of Science admissions teams and program directors to support sound, consistent admissions decisions. Liaison between Enrollment Management and departments / programs regarding key deadlines, procedures, and needed actions.
• Applicant & Student SupportServe as a primary point of contact for prospective and admitted students, providing responsive, high-quality service by phone, email, and in person, responding to inquiries within 24-48 hours. Partner with enrollment operations to ensure applications, documents, and student records are processed accurately and efficiently. Support data/reporting needs in collaboration with technical teams.
• Recruitment and MarketingCoordinate and support campus visit experiences for prospective and admitted students, including tours and information sessions. Represent the college at in-person and virtual recruitment events, speaking knowledgeably and confidently about graduate program offerings to prospective students. Assist in planning college-wide admissions events, such as open houses. Assist with student retention and yield initiatives that support graduate enrollment goals, including related marketing communications.
• Operations Serve as a liaison between the college and university enrollment team, supporting regular communication and reporting. Monitor and report on key enrollment metrics and processes each semester. Maintain up-to-date applicant communications in line with current university policies. Support the management of student records, including account holds and required documentation. Other duties within the general breadth and essence of job scope as assigned.

Minimum Qualifications

• Strong organizational, case-management, and interpersonal communication skills required.
• Ability to work with enterprise-level databases and proactively manage tasks across a variety of systems required.
• Excellent communication skills (written and oral) and proficiency with Microsoft Office required.
• Ability to work some nights and/or weekends required.
• Knowledge and skills normally acquired through completion of a Bachelor’s degree in higher education and/or related field required.
• Master’s Degree preferred.
• Two years or more of experience working in a higher education (preferred), nonprofit, or related professional environment required.

Position Type Academic Administration

Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation.

• medical
• vision
• dental
• paid time off
• tuition assistance
• wellness & life
• retirement- as well as commuting & transportation

Visit https://hr.northeastern.edu/benefits/ for more information.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Compensation Grade/Pay Type: 106S Expected Hiring Range: $48,610.00 - $66,838.75 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact. Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions. The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver. Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind.