Graduate Program Coordinator

East Texas A&M University; Commerce (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Tuition assistance

Health, dental, vision insurance

Long-term disability insurance

Paid holidays

TRS retirement plan

Wellness program

Job summary

East Texas A&M University in Commerce seeks a Graduate Program Coordinator to administer graduate programs, review student records, and advise students, faculty, and staff on degree requirements. The role focuses on DegreeWorks, Banner, and policy interpretation to ensure program compliance and accurate records across master's, specialist, and certificate programs.

The incumbent will manage academic actions, petitions, and funding requests, supervise student workers, and contribute to a

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Two years of related experience.
• Knowledge of word processing, spreadsheet, and database applications.
• Verbal and written communication skills.

Responsibilities

• Reviews and analyzes degree plans for compliance with graduate academic policy and degree requirements.
• Administrates the Graduate Academic Action process and provides guidance to students and faculty.
• Evaluates appeals, reinstatements, petitions, and other requests; recommends resolutions.
• Coordinates scholarship and funding requests and monitors related systems for accuracy.
• Maintains graduate student records and assists with problem solving and policy interpretation.

Skills

Verbal and written communication

Multitasking

Team collaboration

Microsoft Office

Education

Bachelor's degree or equivalent

Job description

Job TitleGraduate Program Coordinator Agency East Texas A&M University Department Dean Grad Studies & Research Proposed Minimum SalaryCommensurate Job LocationCommerce, Texas Job TypeStaff Job Description

A Presidential proclamation issued on September 19, 2025, imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025. Please be advised that Texas A&M University will NOT pay this fee. Therefore, if you need immigration sponsorship for your employment, we recommend that you consult with your private immigration counsel at your own expense to ascertain whether your current immigration status would make a potential offer of employment from Texas A&M University subject to this fee. In addition, on January 27, 2026, Texas Governor Abbot issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission. Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate.

SUMMARY

The Graduate Program Coordinator administers and coordinates graduate academic programs and student records processes for master's, specialist, and certificate programs. Serves as a subject matter expert for DegreeWorks, Banner, graduate degree requirements, and University policies and procedures. Reviews and analyzes complex student academic records, interprets graduate policies and degree requirements, advises students, faculty, and staff, and resolves issues related to academic actions, degree progress, and student records. ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources.

DUTIES & RESPONSIBILITIES

Reviews and analyzes degree plans for compliance with graduate academic policy, interprets degree requirements, identifies exceptions and discrepancies, and recommends resolutions to academic departments and Graduate School leadership. Administers the Graduate Academic Action process by reviewing complex student cases, interpreting graduate academic policies and degree requirements, determining appropriate actions, and providing guidance to students, faculty, and administrators. Evaluates academic appeals and reinstatement requests, interprets graduate policy, identifies precedent and policy implications, and formulates recommendations for administrative review and decision-making. Reviews and evaluates student requests and petitions, interprets graduate academic policies and degree requirements, researches complex issues, and recommends appropriate resolutions to students, faculty, and administrators. Reviews, analyzes, and coordinates scholarship and funding requests; interprets program criteria, identifies exceptions, and makes recommendations regarding award eligibility and administration. Monitors and evaluates reports from Banner, DegreeWorks, and related systems to ensure accuracy of graduate student records, identify trends, and coordinates appropriate corrective action.Maintains and manages graduate student records by reviewing, indexing, and retaining documentation in accordance with institutional policies and records management requirements. Independently analyzes complex student record, degree audit, enrollment, and academic standing issues requiring interpretation of university policy and graduate degree requirements; determines appropriate resolutions and advises stakeholders regarding available options. Promotes the well-being of the office by cross-training with co-workers, briefing co-workers on current activities, updating computer skills and problem solving Contributes to the effective team management of all relevant problems, issues and opportunities This job description shall include, but is not necessarily limited to, the above duties. May temporarily perform other duties assigned to maintain operations and services.

MINIMUM REQUIREMENTS

Education: Bachelor's degree or equivalent combination of education and experience. Experience / Knowledge / Skills: Two years of related experience. Knowledge of word processing, spreadsheet, and database applications. Verbal and written communication skills. Ability to: Ability to multitask and work cooperatively with others. Licensing/Professional Certifications: NA Physical Requirements: NA Other Requirements: NA

PREFERRED EDUCATION / SKILLS/ EXPERIENCE

Master's degree, knowledge of university procedures, THECB regulations and Southern Association criteria, imaging applications, and knowledge of DegreeWorks, and Webfocus.

SUPERVISION OF OTHERS

Student Workers

WHY WORK AT EAST TEXAS A&M UNIVERSITY?

Competitive Benefits & Work-Life Balance:

• Employee tuition assistance for master's and doctoral programs.
• Comprehensive benefits package including health, dental, vision, life, and long-term disability insurance.
• ETAMU contributes to employee health and basic life insurance premiums.
• 12-15 days of annual paid holidays, plus up to eight hours of paid sick leave and vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas (TRS), with optional additional retirement plans (ORP).
• Physical wellness program and wellness release time for eligible employees.

Career Growth & Development:

• Access to cutting-edge research opportunities at a designated R2 Research Institution.

Academic Excellence:

• ETAMU is ranked among the top 30% in five online degree programs and offers national recognized academic programs.
• Over 140 degree programs, including nationally ranked online and graduate options.
• First accredited institution to offer a competency-based bachelor's degree in criminal justice.
• Distance education offerings in Corsicana, Dallas, Frisco, McKinney, Mesquite, Bryan, and online.

State-of-the-Art Facilities:

• Work in advanced facilities such as the 113,470-square-foot Nursing and Health Sciences Building, featuring a state-of-the-art simulation hospital and a 1,300-acre agricultural research farm.

Vibrant Campus Life:

• Engage with over 95 student organizations and 14 NCAA Division I athletic teams, contributing to a thriving campus community.

Prime Location & Growth:

• Enjoy the benefits of working in rapidly growing regions, with abundant career opportunities at six locations across Dallas and Northeast Texas.

Visit us on our social media:

• Facebook, Twitter, Instagram, YouTube, LinkedIn, and ETAMU News

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

The Texas A&M University System is one of the largest systems of higher education in the nation, with a statewide network of twelve universities, eight state agencies, a comprehensive health science center, Texas A&M-Fort Worth and Texas A&M-RELLIS. The A&M System is committed to providing an educational and work environment that is conducive to the personal and professional development of each employee. Each member institution provides equal opportunity and access to all students, employees and prospective employees. External Applicants - Applicants not currently employed by a Texas A&M System member may Search Postings and apply for positions within one or more A&M System members by selecting the job posting. Internal Applicants - This site lists job postings throughout The Texas A&M University System. It is intended for applicants not currently employed by a member of the system. Current employees should apply for jobs on the Internal Career site. The Texas A&M System is an Equal Opportunity/ Veterans/ Disability Employer.