Graduate Program Coordinator I

Texas A&M University Health Science Center; College Station (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Holidays

Sick leave

Job summary

Texas A&M University Health Science Center Department of Public Health Studies is seeking a Graduate Program Coordinator I to lead admissions counseling and student engagement for the online Master of Public Health program. With minimal supervision, you will build relationships, clarify academic requirements, and help maximize graduate student retention through effective advisement.

The role emphasizes coordinating with faculty and staff, managing deadlines, and supporting recruitment activities

Qualifications

• Bachelor's degree or equivalent combination of education and experience required.
• Two years of related experience in admissions, project coordination, customer service or related field preferred.
• Working knowledge of CRM software (EAB Navigate 360, Salesforce, Slate) helpful.

Responsibilities

• Admissions Advising/Counseling: advise prospective and current students on admissions requirements, programs, and enrollment processes.
• Stakeholder Relationship Management: track student information, admissions requirements, and deadlines; maintain relationships with stakeholders.
• Project Coordination and Reporting: engage students through outreach; prepare program activity reports.

Skills

Bachelor's degree

CRM software

Education

Bachelor's degree or equivalent combination of education and experience

Master's degree in public health

Tools

EAB Navigate 360

Salesforce

Slate

Job description

Graduate Program Coordinator I

Agency: Texas A&M University Health Science Center Department of Public Health Studies

Job Type: Staff

Job Location: College Station, Texas

Proposed Minimum Salary: Commensurate

Job Description

Our Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want The Program Coordinator I, with minimal assistance, drives engagement and empowers students to achieve their academic and career goals. This position will play a vital role in maximizing graduate student retention by building relationships with students and clarifying procedures and academic requirements for the online Master of Public Health program.

Responsibilities

• Admissions Advising/Counseling Advise prospective and current students regarding admissions requirements, academic programs, and enrollment processes. Develops a working knowledge of university information, organization, opportunities, and policies. Learns how to and disseminates admissions information through special programs and assigned appointments. Learns how to and assists in counseling and advising prospective students about admissions requirements, policies, status, and office programs via online appointments, telephone and email. Tracks leads via CRM software or other means and reporting data Assists in recruitment activities within the department, hosting virtual information sessions, or email campaigns May assist with graduate fairs
• Stakeholder Relationship Management Assists in tracking student information documents, admissions requirements, and deadlines for all applicant types (Freshman, Transfer, International, Graduate, Readmit, Post-Baccalaureate, and Non Degree Seeking). Develops and maintains relationships with stakeholders. Maintains a basic level of knowledge concerning admissions processing. Keeps current on relevant issues affecting admissions in the state and nation. Recruit prospective students through individual counseling, phone calls, emails, virtual appointments, and outreach events. Develops and implements email templates for drip campaigns Maintains accurate data related to graduate students and programs.
• Project Coordination and Reporting Consistently engages student population utilizing various outreach methods (e.g., in-person and online) to cultivate a professional relationship to keep students informed of critical and relevant personal, academic and professional deadlines, updates, information and events. Assists in establishing short- and long-term goals and strategic planning. Collaborate with others to create new and expanded programs. Assists in establishing goals, objectives, policies and procedures. Prepares reports on program activities.

Other Duties as Assigned

Qualifications

• Required Education Bachelor\'s degree or equivalent combination of education and experience.
• Preferred Qualifications Two years of related experience in admissions, project coordination, customer service or related field Bachelors or master\'s degree in public health Working knowledge of CRM software such as EAB Navigate 360, Sales Force, and Slate.
• Knowledge, Skills, and Abilities Ability to multitask and work cooperatively with others. Knowledge of word processing, spreadsheet, and database applications. Verbal and written communication skills.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 12-15 days of annual paid holidays Up to eight hours of paid sick leaveand at leasteight hours of paid vacationeach month Automatic enrollment in theTeacher Retirement System of Texas Health and Wellness: Free exercise programs and release time Professional Development: All employees have access to freeLinkedIn Learningtraining, webinars, and limited financial support to attend conferences, workshops, and more Educational release time and tuition assistancefor completing a degree while a Texas A&M employee Living Well, a program at Texas A&M that has been built by employees, for employees

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays
• Up to eight hours of paid sick leaveand at leasteight hours of paid vacationeach month
• Automatic enrollment in theTeacher Retirement System of Texas
• Health and Wellness: Free exercise programs and release time
• Professional Development: All employees have access to freeLinkedIn Learningtraining, webinars, and limited financial support to attend conferences, workshops, and more
• Educational release time and tuition assistancefor completing a degree while a Texas A&M employee
• Living Well, a program at Texas A&M that has been built by employees, for employees

Equal Opportunity/Veterans/Disability Employer.

The Texas A&M University System is one of the largest systems of higher education in the nation, with a statewide network of twelve universities, eight state agencies, a comprehensive health science center, Texas A&M-Fort Worth and Texas A&M-RELLIS. The A&M System is committed to providing an educational and work environment that is conducive to the personal and professional development of each employee. Each member institution provides equal opportunity and access to all students, employees and prospective employees. External Applicants - Applicants not currently employed by a Texas A&M System member may Search Postings and apply for positions within one or more A&M System members by selecting the job posting. Internal Applicants - This site lists job postings throughout The Texas A&M University System. It is intended for applicants not currently employed by a member of the system. Current employees should apply for jobs on the Internal Career site. The Texas A&M System is an Equal Opportunity/ Veterans/ Disability Employer.