Graduate Medical Education (GME) Program Coordinator

Rochester Regional Health; City of Rochester (NY); On-site; USD 62,000 - 75,000; Full time

Job summary

Rochester Regional Health is seeking a GME Program Coordinator at Rochester General Hospital to manage residency program data and ensure accreditation compliance. You will support the Graduate Medical Education team, coordinate schedules, evaluations, and administrative processes to keep training programs running smoothly.

Responsibilities include maintaining resident data in Medhub, managing ERAS/NRMP, coordinating interviews, onboarding, and reporting.

Qualifications

• Associates degree in Business, Liberal Arts or Health related field required.
• Licensure/Certification Skills: None.
• Proficiency in Microsoft Excel and Word.
• Excellent organizational skills, verbal and written communication skills, and attention to detail.
• Ability to work independently and take the initiative.
• Experience in database management preferred; navigate web-based data management systems; high level of comfort with technology.

Responsibilities

• Maintain communication as needed with GME office, other departments, residency programs, faculty and residents.
• Maintain resident schedules and biographical data in Medhub, and ensure accuracy for submission of CMS cost reports.
• Deploy resident and faculty evaluations in Medhub; ensure that all evaluation are completed.
• Monitor resident work hour reporting process.
• Assist in the development of the budget for and facilitation of program activities i.e. orientation, educational retreats, conferences, electives, in-service and board exams, and social activities and awards.
• Upkeep of Kronos, Workday, and XM systems.
• Schedule 2x yearly resident evaluation meetings with program administration; maintain appropriate documentation in resident files. In collaboration with the program and associate program directors, ensure that all mandatory reporting requirements are fulfilled.
• Manage the Electronic Residency Application Service (ERAS) and the National Resident Matching Program (NRMP).
• Facilitate resident interview process.
• Work with the GME office to facilitate resident onboarding.
• Maintain current program letters of agreement with rotation sites with appropriate language to satisfy ACGME and Medicare requirements.
• Maintain file information for alumni training verification requests, and for outcomes follow up with graduated residents.

Skills

Excellent organizational skills

Verbal and written communication

Attention to detail

Ability to work independently

Comfort with technology

Education

AA (Required)

Tools

Microsoft Excel

Microsoft Word

Database management systems

Job description

Job Title: GME Program Coordinator Department: Professional and Education - Surgical Location: Rochester General Hospital Hours Per Week: Full Time - 40 Hours/Week Schedule: Day 8:00 am to 4:30 pm

SUMMARY

The Residency Program Coordinator will be responsible for managing data related to Rochester Regional Health's residency programs, and for ensuring compliance with all activities related to accreditation or Joint Commission requirements. The Graduate Medical Education (GME) team supports physicians as they continue their training after medical school. Through residency and fellowship programs, trainees build clinical knowledge and skills while caring for patients under the guidance of experienced faculty. GME program staff help coordinate the schedules, learning activities, evaluations, and administrative processes that keep training programs running smoothly.

RESPONSIBILITIES

Maintain communication as needed with GME office, other departments, residency programs, faculty and residents.

Maintain resident schedules and biographical data in Medhub, and ensure accuracy for submission of CMS cost reports.

Deploy resident and faculty evaluations in Medhub; ensure that all evaluation are completed.

Monitor resident work hour reporting process.

Assist in the development of the budget for and facilitation of program activities i.e. orientation, educational retreats, conferences, electives, in-service and board exams, and social activities and awards.

Upkeep of Kronos, Workday, and XM systems.

Schedule 2x yearly resident evaluation meetings with program administration; maintain appropriate documentation in resident files. In collaboration with the program and associate program directors, ensure that all mandatory reporting requirements are fulfilled.

Manage the Electronic Residency Application Service (ERAS) and the National Resident Matching Program (NRMP).

Facilitate resident interview process.

Work with the GME office to facilitate resident onboarding.

Maintain current program letters of agreement with rotation sites with appropriate language to satisfy ACGME and Medicare requirements.

Maintain file information for alumni training verification requests, and for outcomes follow up with graduated residents.

REQUIRED QUALIFICATIONS

Associates degree in Business, Liberal Arts or Health related field required.

Licensure/Certification Skills: None.

PREFERRED QUALIFICATIONS

Proficiency in Microsoft Excel and Word.

Excellent organizational skills, verbal and written communication skills, and attention to detail.

Ability to work independently and take the initiative.

Experience in database management preferred; proven ability to navigate web-based data management systems; high level of comfort with technology.

EDUCATION

AA (Required)

PHYSICAL REQUIREMENTS

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67-100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver's license.

PAY RANGE

$62,400.00 - $75,000.00

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.