Graduate Enrollment Technology Assistant

George Mason University; Chantilly (VA); Hybrid; USD 34,000 - 40,000; Part time

Job summary

George Mason University seeks a detail-oriented temporary wage employee to support graduate enrollment marketing and communications using Patriot Connect and Salesforce Marketing Cloud. The role partners with CHSS Graduate Admissions to build, maintain, and optimize automated email communications for graduate students.

Responsibilities include building SQL queries, managing data extensions, monitoring campaigns, conducting data quality checks, and coordinating with enrollment staff on filters

Qualifications

• Proficiency with basic data concepts and SQL exposure.
• Experience using Microsoft Office tools (Outlook, Excel, Teams).
• Strong attention to detail and ability to follow technical documentation.

Responsibilities

• Build and update SQL queries in Marketing Cloud to segment audiences.
• Create and maintain data extensions and query activities.
• Assist with journey builder campaigns and data quality checks.
• Document Patriot Connect/Marketing Cloud usage and configurations.
• Coordinate with enrollment staff on program codes and terms.
• Support email communications testing and deployment.
• Handle additional projects as needed.

Skills

Basic data concepts

SQL exposure

Microsoft Office Suite

Attention to detail

Independent work

Tools

Patriot Connect

Salesforce

Marketing Cloud

Asana

Airtable

Smartsheet

Job description

Department

Col of Humanities and Soc Science

Classification

GMU Worker

Job Category

Part-Time / Hourly Wage

Job Type

Part-Time, 10 hours/week

Location

Fairfax, VA

Workplace Type

Hybrid Eligible

Sponsorship Eligibility

Not eligible for visasponsorship

Salary

$25.00 - $29.00 per hour

Criminal Background Check

Yes

About the Department

The mission of the Graduate Academic Affairs Office is to supportinclusive excellence and innovation in graduate education andresearch training and to address the academic and professionaldevelopment needs of graduate certificate, master's degree, anddoctoral students in the College of Humanities and Social Sciences(CHSS). The office is responsible for establishing and sustaining adata-informed, evidence-based approach to graduate education andenrollment planning for the college in the context of rapidlyevolving regional, national, and international landscapes forgraduate education. The office integrates and updates catalogadjustments in communication systems, supervises graduatecurriculum development and academic program reviews for thecollege, and it is responsible for developing college-levelacademic policies and procedures and managing graduate studentappeal and grievance processes. In partnership withuniversity-level offices as well as local academic units within thecollege, it processes all academic actions from inquiry throughdegree conferral and coordinates CHSS graduate student recruitment,orientation, retention, advising, and career pathways programming.The unit manages CHSS's competitive awards for graduate students.In partnership with faculty and college research support services,it works to secure external funding to support graduate educationand research training and to provide professional developmentopportunities related to graduate education and graduatementoring.

About the Position

The College of Humanities and Social Sciences (CHSS) is seeking adetail-oriented temporary wage employee to support graduateenrollment marketing and communications efforts, specifically usingour technology tools such as Patriot Connect and/or SalesforceMarketing Cloud. This position works closely with the CHSS GraduateAdmissions team to build, maintain, and optimize automated emailcommunications targeting CHSS graduate students.

Responsibilities

• Build and update SQL queries in Marketing Cloud to segment prospective student audiences for automated journeys and/or email communications;
• Create and maintain data extensions and query activities within Marketing Cloud Automation Studio;
• Assist with the setup and monitoring of journey builder campaigns;
• Perform routine data quality checks to ensure accurate target audience;
• Support the testing of email communications;
• Document units Patriot Connect and Marketing Cloud usage, including but not limited to query usage, journey configurations, and campaign processes;
• Coordinate with enrollment staff to update filters, program codes, and academic terms as needed; and
• Additional projects as needed.

Required Qualifications

• Basic familiarity with data concepts (tables, filtering, sorting);
• Exposure to SQL or any query/database language;
• Experience using Microsoft suite tools such as Outlook, Teams, SharePoint, Visio, and Excel;
• Strong attention to detail and ability to follow technical documentation; and
• Ability to work independently and manage multiple tasks.

Preferred Qualifications

• Experience with Patriot Connect, Salesforce, Marketing Cloud, or similar CRM/marketing platforms;
• Experience using project management tools such as Asana, Airtable, or Smartsheet; and
• Interest in higher education, enrollment management, or digital marketing.

Open Until Filled

Yes

Equity Statement

George Mason University is an equal opportunity/affirmative actionemployer, committed to promoting inclusion and equity in itscommunity. All qualified applicants will receive consideration foremployment without regard to race, color, religion, sex, sexualorientation, gender identity, national origin, age, disability orveteran status, or any characteristic protected by law.

Campus Safety Information

Mason’s Annual Security and Fire Safety Report is available athttp://police.gmu.edu/annual-security-report/