Graduate Assistant - Graduate Recruitment

University of Texas Rio Grande Valley; Edinburg (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

University of Texas Rio Grande Valley invites applications for a Graduate Assistant in Graduate Recruitment to assist prospective students with the admissions process. You will greet visitors, answer inquiries, and guide applicants through program details and career outlooks.

The role involves in-person work on campus and support across email, text, live chat, and video channels. You will also help schedule information sessions, participate in recruiting events, and contribute to recruitment

Qualifications

• Must be a full-time graduate student.
• Strong communication, both verbal and written.
• Excellent customer service and a passion for helping others.
• Able to work independently with little supervision.
• Able to work in-person on the Edinburg Campus Mon-Fri 8:00 AM–5:00 PM.

Responsibilities

• Provide excellent customer service to prospective graduate students via phone, email, text, live chat, and video.
• Assist with admission process questions, deadlines, program details, and career opportunities.
• Maintain knowledge of all graduate programs, prerequisites, curriculum, and faculty.
• Communicate benefits of pursuing a graduate degree at UTRGV and highlight opportunities.
• Coordinate appointments and information sessions for prospective students.
• Collaborate with Graduate Recruitment team to organize recruitment events like fairs and webinars.
• Assist in developing recruitment materials (brochures, presentations, website content).
• Maintain accurate records of interactions using CRM tools.
• Support recruitment campaigns and data entry as needed.

Skills

Communication skills

Customer service

Independence

In-person work

Evenings/weekends availability

Education

Full-time graduate student

Tools

CRM software

Job description

Graduate Assistant - Graduate Recruitment

Office Location
The University of Texas Rio Grande Valley
1201 W. University Drive
Human Resources
MASS Building 2 nd Floor
Edinburg, TX 78539

Edinburg: [phone]
Brownsville: [phone]
Office hours:
Monday-Friday
8:00a.m. - 5:00p.m.

Faculty Recruitment:
College of Engineering & Computer Science: [e-mail]

Robert C. Vackar College of Business & Entrepreneurship: [e-mail]

Please see Special Instructions for more details.

Dear Applicant,
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:
*Date of Birth
*Social Security Number
*Gender
*Ethnicity/Race
Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission.
The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.

Title Information

Assistantship Title

Assistantship Title Graduate Assistant

Job Class Code

Job Class Code 10096

FLSA

FLSA Exempt

Minimum Qualifications

1. Currently admitted to the Graduate School
2. Be in good academic standing
3. Be registered full-time for the respective semester (nine semester credit hours during the fall
semester, nine semester credit hours during spring semester, three semester credit hours during the summer session(s)), or in the required number of semester credit hours to fulfill the only remaining requirements on the degree plan.

Position Information

Posting Number

Posting Number A1170

Working Title

Working Title Graduate Assistant - Graduate Recruitment

Location

Location Edinburg, Texas

College

College N/A

Department

Department Graduate Recruitment

Division

Division Division of Strategic Enrollment and Student Affairs

FTE

FTE .5

JOB DESCRIPTION

We are seeking a highly motivated and enthusiastic Graduate Assistant to join our front desk team and assist with our graduate recruitment efforts. As a Graduate Assistant, you will play a crucial role in attracting and advising prospective students about our graduate programs. Your primary responsibility will be to provide excellent customer service by answering inquiries and guiding prospective students through the admission process, requirements, and career outlook with a graduate degree. You will interact with prospective students in person, and via email, text message, live chat, and video.

DUTIES

• Provide exceptional customer service to prospective graduate students by promptly responding to inquiries via phone, email, text message, live chat, and video.
• Assist prospective students with questions regarding the admission process, requirements, deadlines, program details, and career opportunities associated with our graduate programs.
• Maintain a thorough knowledge and understanding of all graduate programs offered, including program prerequisites, curriculum, faculty, and any program-specific requirements.
• Effectively communicate the benefits and advantages of pursuing a graduate degree at UTRGV , highlighting unique features and opportunities.
• Coordinate and schedule appointments and information sessions for prospective students, ensuring a seamless and positive experience.
• Collaborate with the Graduate Recruitment team to organize and participate in recruitment events, such as graduate fairs, information sessions, and webinars.
• Assist in the development and enhancement of recruitment materials, including brochures, presentations, and website content.
• Maintain accurate records of prospective student interactions and inquiries using the appropriate customer relationship management ( CRM ) tools.
• Assist with other graduate recruitment duties as assigned, which may include data entry, administrative tasks, or support during recruitment campaigns.

Discipline Specific Required Qualifications

OTHER REQUIREMENTS

• Must be a full-time graduate student
• Strong communication skills, both verbal and written, with the ability to effectively interact with diverse individuals.
• Excellent customer service skills and a passion for helping others.
• Must be able to work independently with little supervision.
• Be able to work in-person on the Edinburg Campus between the hours of Monday-Friday 8:00 AM – 5:00 PM.
• Flexibility to work occasional evenings or weekends, as required by recruitment events.

Preferred Qualifications

• Customer service experience preferred.

Number of Vacancies

Number of Vacancies 1

Desired Start Date

Desired Start Date 04/01/2025

EEO Statement

It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.

Open Date

Open Date 03/21/2025

Special Instructions to Applicants

Dear Applicant,
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:
Date of Birth
Social Security Number
Gender
Ethnicity/Race
Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission.
The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.

Required fields are indicated with an asterisk (*).