Graduate Assistant, Financial Services & Data Support

Montreat; Northern (KY); Hybrid; USD 13,000 - 23,000; Part time

Job summary

Montreat College is seeking a Graduate Assistant in Financial Services to support student financial records, documentation processing, and communications. The GA will manage the NetPartner portal, coordinate with PowerFaids/Jenzabar, and assist with audits and postings.

Responsibilities include daily records maintenance, document processing, loan QC, and proactive outreach ahead of student check-ins. The role requires discretion with FERPA data and strong office software skills.

Qualifications

• Confidentiality with FERPA compliance.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office, especially Excel; ability to learn PowerFaids, Jenzabar and NetPartner.
• Reliable with a consistent daily/weekly schedule to meet deadlines.

Responsibilities

• Maintain NetPartner Portal: unlock accounts, reset passwords.
• Synchronize student emails between Jenzabar and PowerFaids.
• Process documents in PowerFaids, convert to PDF, log notes.
• Verify NCNBS against PowerFaids; assist with Remit to State project.
• Daily filing of student records (digital and physical).
• Process MS charges; coordinate with Business Office for postings.
• Monthly outreach for uncashed checks; manage Returned Mail with updated addresses.
• Verify and classify refunds; manage holds on student accounts as directed.
• Respond to the department inbox with timely information.
• Weekly QC on pending loans; clear declined aid documents.
• Lead outreach campaigns before student check-ins to collect missing docs.
• Generate student invoices; assist with departmental projects.

Skills

Confidentiality

Communication

Tech Savvy

Reliability

Tools

PowerFaids

Jenzabar

NetPartner

Excel

PDF management

Job description

Montreat College is seeking a Graduate Assistant in Financial Services to support student financial records, documentation processing, and communications. The GA will manage the NetPartner portal, coordinate with PowerFaids/Jenzabar, and assist with audits and postings.

Responsibilities include daily records maintenance, document processing, loan QC, and proactive outreach ahead of student check-ins. The role requires discretion with FERPA data and strong office software skills.