Graduate Assistant, E-Learning Support & Moodle Design

Oakland University; Rochester (MI); On-site; USD 11,000 - 20,000; Full time

Benefits offered by this job

Tuition compensation

Job summary

Oakland University in Rochester, MI seeks a Graduate Assistant to support e-Learning and Instructional Support. You will assist with Moodle and Zoom, help develop instructional materials, and explore new educational technologies. A full-time student enrolled in a graduate program is required.

The role includes reception duties and ticketing, with tuition compensation and monthly pay during the assistantship period.

Qualifications

• Must be fully admitted and enrolled for at least 8 credits for the academic year in a graduate program.
• Graduate coursework and/or research must contribute directly to degree requirements.
• Graduate assistants must have and maintain good academic standing (GPA 3.0).

Responsibilities

• Provide online, phone, and chat support to faculty, staff, and students for e-learning programs (Moodle and Zoom).
• Assist the e-LIS Instructional Design team to develop instructional materials (videos, documentation, learning activities, course reviews).
• Research and test emerging educational technologies and new software versions we support.
• Perform reception duties, including answering phones and entering support tickets in an online system.

Skills

Quick learner

Communication skills

Team collaboration

Deadline-driven

Customer service / online learning

Education

Graduate student enrollment

Job description

Oakland University in Rochester, MI seeks a Graduate Assistant to support e-Learning and Instructional Support. You will assist with Moodle and Zoom, help develop instructional materials, and explore new educational technologies. A full-time student enrolled in a graduate program is required.

The role includes reception duties and ticketing, with tuition compensation and monthly pay during the assistantship period.