Graduate Admissions Counselor

Suffolk University; Boston (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

Suffolk University in Boston, MA is seeking a Graduate Admission Counselor to join the Graduate Admission team. The entry-level role supports recruitment, applicant advising, file review, and relationship-building with CAS and SBS programs.

You will travel for recruitment, collaborate with program directors, and serve as a liaison to centers for diversity, inclusion, and access, with a pathway toward future leadership. A limited hybrid schedule is available based on needs.

Qualifications

• Bachelor’s degree from an accredited institution, required.
• Strong written and oral communication skills, including the ability to present professionally to diverse audiences.
• Excellent interpersonal skills with a genuine commitment to helping students.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Commitment to diversity, equity, and inclusion, especially for first-generation and underrepresented students.
• Proficiency with Microsoft Office; CRM experience is a plus.
• Ability to travel 8–10 weeks per year domestically and internationally for recruitment events.

Responsibilities

• Execute recruitment activities for CAS and SBS graduate programs to maximize inquiry generation and applicant conversion.
• Represent Suffolk University at on- and off-campus events, travel 6–8 weeks during peak cycles.
• Advise prospective students on program options, requirements, and enrollment processes.
• Maintain data accuracy in Slate and contribute to enrollment funnel reports.
• Collaborate with program directors and participate in recruitment initiatives.

Skills

Strong communication

Interpersonal skills

Travel availability

Time management

Diversity & inclusion

Education

Bachelor’s degree

Tools

Slate CRM

Microsoft Office

Job description

Location: Boston, MA Position Type: Full time

The Graduate Admission Counselor is the entry-level professionalrole on Suffolk University’s Graduate Admission team, and thefoundation of the team’s recruitment and advising capacity.Reporting to the Associate Director of Graduate Admission, thisposition manages an assigned caseload of graduate programs acrossthe College of Arts & Sciences (CAS) and the Sawyer BusinessSchool (SBS), guiding prospective students from first inquirythrough enrollment decision.
The Graduate Admission Counselor is a high-energy, student-centeredrole that combines travel and recruitment, applicant advising, filereview, and relationship-building with program directors and campuspartners. A particular area of emphasis for this position issupporting access and inclusion efforts — serving as the admissionteam’s primary liaison to the Center for Student Diversity &Inclusion, the Center for Academic Access and Opportunity, andcommunity-based organizations focused on first-generation and historically underrepresented graduate student populations.
This position is ideal for candidates who are passionate aboutgraduate education, thrive in a collaborative team environment, and are eager to develop a broad foundation of admission skills thatsupports advancement toward the Assistant Director and AssociateDirector levels. A limited hybrid schedule is available based ondepartmental needs and the enrollment cycle.

Recruitment & Territory Management

Execute recruitment activities for an assigned portfolio of CASand SBS graduate programs, with the goal of maximizing inquirygeneration and applicant conversion. Represent Suffolk Universityat on- and off-campus events including graduate fairs, informationsessions, community college visits, professional associationevents, and corporate partner sessions. Travel approximately 6–8weeks per year during fall and spring recruitment cycles. Manage adefined prospect territory using Slate CRM, maintaining current andaccurate data on outreach activity, pipeline status, and applicantprogression. Advise prospective students through multi-channelcommunication — in-person, virtual, phone, email, and text — onprogram options, application requirements, and the enrollmentprocess. Collaborate with program directors to stay current onprogram offerings and participate in faculty-led recruitmentinitiatives.

Applicant Advising & File Review

Manage the admissions process for an assigned caseload ofgraduate program applicants, maintaining a high standard ofresponsiveness and service from inquiry through enrollmentdecision. Follow up with applicants via email, phone, and CRM toensure applications are complete and moving through the reviewprocess. Evaluate applications using established program criteria,assign preliminary decisions for Director review, and contribute tomerit scholarship rankings as applicable. Maintain data integrityin Slate and contribute accurate, timely updates to enrollmentfunnel reports. Refer complex advising situations or policyquestions to the Associate Director or Director as appropriate.

Office Contributions & Professional Development

Participate in office-wide projects, committee work, andinitiatives as assigned by the Director or Associate Director.Support the planning and execution of recruiting events asdirected, in collaboration with the Assistant Director who leadsevent logistics. Contribute to team training sessions, onboardingactivities, and continuous improvement efforts. Actively pursueprofessional development opportunities to build expertise ingraduate enrollment management and advance toward the AssistantDirector level. Other duties as assigned.

Required Qualifications

• Bachelor’s degree from an accredited institution
• Demonstrated interest in higher education, enrollmentmanagement, student services, or a related field
• Strong written and oral communication skills, including theability to present professionally to diverse audiences
• Excellent interpersonal skills and a genuine commitment tohelping students navigate the graduate admission process
• Ability to manage multiple priorities and meet frequent,time-sensitive deadlines in a fast-paced environment
• Demonstrated commitment to diversity, equity, and inclusion —particularly in working with first-generation and historicallyunderrepresented student populations
• Proficiency with Microsoft Office and comfort learning newtechnology platforms; CRM experience a plus
• Ability to travel approximately 8-10 weeks per yeardomestically and internationally for recruitment events
• Must be 18 years old, have at least two years of drivingexperience and have a valid driver’s license from the U.S. or U.S.Territories; must submit to an annual driver record check andmaintain an acceptable driving record per university and/orinsurance carrier requirements; must complete the University driversafety training within 60 days of hire and additional drivertraining as needed. Valid passport required for internationaltravel
• Ability to work evenings and weekends as required by therecruitment cycle

Preferred

• 1–3 years of experience in college admission, recruitment,sales, student services, or a related field
• Experience with Slate CRM or comparable admissionstechnology
• Familiarity with graduate-level programs in liberal arts,sciences, or business disciplines
• Experience working with or advocating for underrepresentedstudent populations in an educational or community setting
• Bilingual candidate a plus

The salary range for this role is $45,000-$60,000. SalaryTransparency

Suffolk University provides salary ranges as a good faith estimate of what it reasonably expects to pay for a role at the time the position is posted. The actual salary offered to the selected candidate will depend on various factors, including, but not limited to, the position’s scope and responsibilities, the candidate’s experience, education, training, and applicable legal requirements. The listed pay range reflects base salary only and does not include additional benefits or compensation.

Equal Opportunity Statement

Suffolk University does not discriminate on the basis of race, color, ethnicity, religion, national origin, sex, gender, gender identity or expression, sexual orientation, age, disability, military status, or any other characteristic protected by applicable law. We welcome applications from qualified candidates of all backgrounds, perspectives, and experiences. The University strives to recruit, develop and retain faculty and staff committed to educational excellence, the robust exchange of ideas, and engage in membership in a diverse and inclusive community.