Graduate Admissions Advisor & Recruiter

D'Youville University; Buffalo (NY); On-site; USD 47,000 - 49,000; Full time

Job summary

D’Youville University in Buffalo, NY is seeking a Graduate Admissions Counselor to guide prospective graduate and transfer students through the application and enrollment process. This exempt, full-time role emphasizes high-touch outreach, CRM-driven follow-up, and collaboration with campus colleagues to recruit students.

The ideal candidate will have a Bachelor’s degree, strong organizational and communication skills, and experience in customer service or higher education settings.

Qualifications

• Bachelor’s degree from a regionally accredited university.
• Experience in customer service, sales, or higher education preferred.
• Strong organizational and communication skills; detail oriented.

Responsibilities

• Initiating and responding to a high volume of inquiries from prospective and admitted students.
• Communicate via phone, email, text and virtual conferences to guide decisions.
• Provide high levels of customer service about admissions processes and options.
• Schedule meetings with prospective students to present the university value proposition.
• Maintain CRM records of interactions and customize outreach.
• Collaborate with campus colleagues to recruit students.
• Travel for recruitment; some evenings/weekends may be required.

Skills

Organizational skills

Communication skills

CRM software

MS Office

Social networking

Student recruitment

Education

Bachelor's degree

Tools

CRM software

MS Office suite

Job description

D’Youville University in Buffalo, NY is seeking a Graduate Admissions Counselor to guide prospective graduate and transfer students through the application and enrollment process. This exempt, full-time role emphasizes high-touch outreach, CRM-driven follow-up, and collaboration with campus colleagues to recruit students.

The ideal candidate will have a Bachelor’s degree, strong organizational and communication skills, and experience in customer service or higher education settings.