Graduate Admission Counselor

Roger Williams University; Bristol (RI); On-site; USD 45,000 - 60,000; Full time

Job summary

Roger Williams University seeks a Graduate Admission Counselor to support the graduate admission process. The role involves recruitment, operations, and event planning, primarily based on the Bristol campus with occasional remote opportunities. Ideal candidates will have a Bachelor's degree and strong communication skills.

Qualifications

• At least one year of professional experience.
• Ability to work in a fast-paced environment.

Responsibilities

• Support prospective graduate students through the enrollment process.
• Conduct outreach to prospective students via phone, email, or text.
• Assist in planning and executing recruitment events.

Skills

Customer Service

Communication

Organizational Skills

Education

Bachelor's Degree

Tools

Microsoft Office

CRM

Job description

Roger Williams University Job Posting: Graduate Admission Counselor

At Roger Williams University, students are prepared to be thinkers and doers ready to solve challenging problems with innovative solutions. RWU offers 50 majors and robust offerings of graduate and professional programs across eight schools of study including Rhode Island's only law school, with campuses on the coast of Bristol and in the heart of Providence, R.I. With small classrooms and a focus on undergraduate and graduate research and community engagement, a Roger Williams education blends the strength of liberal arts and professional studies, providing all students with the depth and breadth of interdisciplinary thinking and well-rounded knowledge necessary to succeed in our interconnected, global world. RWU is committed to strengthening society through engaged scholarship so that students graduate with the ability to think critically and apply the practical skills that today's employers demand.

Roger Williams University seeks to recruit and support a broadly diverse community of faculty and staff. We value all races, genders, identities, and abilities. RWU is committed to creating a thriving community that encourages lifelong learning, professional development, and academic innovation.

Job Description:

Reporting to the Dean of Graduate Admission, the Graduate Admission Counselor is responsible for supporting all facets of the graduate admission and recruitment process. The Graduate Admission Counselor plays a vital role in helping prospective graduate students navigate their admission journey from the first point of contact to becoming an enrolled student. This position is primarily based on our Bristol Campus with occasional remote opportunities. Some local travel for recruiting purposes within the U.S. and abroad may be required.

Responsibilities include:

1. Recruitment/Enrollment:

• Support initiatives aimed at nurturing and supporting prospective graduate students through the enrollment process.
• Provide excellent student services through timely responses to emails, calls, and meeting requests.
• Advise students about program benefits, admission requirements, and financial aid/scholarship options.
• Conduct outreach to prospective students via phone, email, or text regarding program details and application status.
• Coordinate campus visits, including tours, faculty meetings, and class visits.
• Collaborate with the Sr. Assistant Director of Admission to ensure program materials are current and available.
• Make presentations about RWU graduate programs, admission processes, and financial aid.

Operations:

• Maintain recruitment data in the CRM and application systems.
• Track enrollment metrics and analyze recruitment data for effectiveness.
• Update students on application statuses and support their enrollment process.
• Assist with processing application documents and maintaining the CRM system.

Event Planning & Execution:

• Assist in planning and executing recruitment events, including managing logistics and materials.
• Represent RWU at college fairs and professional conferences.

Additional Functions:

• Participate in special projects or assignments as directed by the Dean of Graduate Admission.

Requirements:

• Bachelor's degree in an appropriate field.
• At least one year of professional experience.
• Excellent customer service, relationship-building, and communication skills.
• Strong organizational skills with attention to detail.
• Proficiency in Microsoft Office, CRM, and email systems; ability to learn new programs.
• Ability to work in a fast-paced environment, prioritize, and multitask.
• Willingness to work beyond traditional hours, including weekends, and travel domestically and internationally.
• Valid driver's license.

Preferred Qualifications:

Experience in admission, marketing, sales, customer service, or student advising is preferred; related experience may be considered.

Note: Education and experience prerequisites may be waived if the candidate demonstrates equivalent qualifications.

Additional Information:

Roger Williams University is an affirmative action/equal opportunity employer committed to diversity. We prohibit discrimination based on race, color, religion, sex, national origin, or other protected categories. For more information, visit our policies.

We also comply with Title IX regulations. Complaints of sexual harassment should be directed to the Title IX Coordinator: Dr. Jen Stanley, 1 Old Ferry Road, Bristol, RI 02809, [phone], [e-mail].

Application Instructions:

Please attach a resume, cover letter, and a list of three professional references.