Grad Assistant Enrollment Department

Lackawanna College; Scranton (Lackawanna County); On-site; USD 12,000 - 15,000; Part time

Job summary

Lackawanna College in Scranton seeks a part-time Graduate Assistant to support the Enrollment/Admissions team with recruitment, events, and data tasks during the 2026-2027 academic year.

The GA will assist with application processing, CRM updates, campus visits, and coordination of open houses, while gaining professional experience in higher education administration.

Qualifications

• Enrollment in a Lackawanna College graduate program in Higher Education, Organizational Leadership & Management, Professional Studies, or MBA
• Strong academic standing
• Excellent written and oral communication skills
• Ability to work independently and as part of a team
• Strong organizational and time-management skills

Responsibilities

• Provide direct support to the Enrollment/Admissions team by assisting with recruitment initiatives, campus visit programs, open houses, and enrollment events; support daily admissions operations including application processing, document tracking, and CRM updates
• Help coordinate enrollment-related events such as open houses and recruitment fairs; maintain accurate student records and CRM data
• Assist with follow-up outreach to students regarding missing documents, registration, and enrollment requirements; schedule appointments, campus tours, and meetings for enrollment staff
• Support survey distribution and data collection related to student recruitment and enrollment activities
• Respond to general email and phone inquiries from prospective students and families
• Represent the Enrollment/Admissions office at on-campus and off-campus recruitment events; participate in enrollment planning meetings
• Complete special projects related to recruitment, outreach, or enrollment initiatives
• Complete additional tasks to support professional development
• Work during peak times such as orientation, forums, graduations, and finals periods

Skills

Excellent communication

Strong organizational

Independent + teamwork

Academic standing

Education

Enrollment in Lackawanna College graduate program

Job description

Reports to:Director/Associate Director of Enrollment

Position Type:Half-Time(20hours)

Duration: Academic Year 2026-2027

Job Summary

The Graduate Assistant (GA) supports faculty and staff inScranton Enrollmentwith a variety of tasks related to research, teaching, and administrative duties.This role provides graduate students with valuable professional experience while they pursue their advanced studies.The GA collaborates closely with faculty and staff to help achieve departmentalobjectives,encouragesacademic involvement, and contributes to the success of departmental initiatives.

Key Responsibilities

• Departmental Support:Provide direct support to the Enrollment/Admissions team byassistingwith recruitment initiatives, campus visit programs, open houses, and enrollment events. Support daily admissions operations, including application processing, document tracking, and CRM updates.
• Administrative Tasks:Help coordinate and support enrollment-related events such as open houses,accepted students’ day, recruitment fairs,etc. Maintainaccuratestudent records, reports, and enrollmentfiles,updatedatabasesand CRM systems.
• Student Support/Collaboration:Assist with follow-up outreach to studentsregardingmissing documents, registration, and enrollment requirements.Assistwith scheduling appointments, campus tours, and meetings for enrollment staff.
• Research/DataSupport:Support survey distribution and data collection related to student recruitment and enrollment activities.
• Communication and Outreach:Respond to general email and phone inquiries from prospective students and families.
• Additionalresponsibilities relatedtodepartment:Represent the Enrollment/Admissions office at on-campus and off-campus recruitment events asneeded. Participate in enrollment planning meetings and training opportunities. Complete special projects related to recruitment, outreach, or enrollment initiatives as assigned.
• Other DutiesCompleteadditionaltasksassigned by the department, faculty, or supervisor that support professional development and academic goals.
• Peak TimesWorks during high impact periods, which include, but are not limitedtoannual forum, graduation, orientations, week prior to the start of the semester, first two weeks of the semester, last two weeks of the semester prior to finals, and advising periods.

Qualifications

• Enrollment/acceptedin a Lackawanna College graduate program inHigher Education, Organizational Leadership & Management, Professional Studies, or MBA
• Strong academic standing.
• Excellent written and oral communication skills.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.