Grad Assistant Residence Life

Lackawanna College; Scranton (Lackawanna County); On-site; USD 15,000 - 21,000; Part time

Job summary

Lackawanna College is seeking a Graduate Assistant to support Residence Life and Housing operations during the Academic Year 2026-2027. The GA will assist with research, student support, housing tasks, and administrative duties while pursuing graduate studies.

This half-time position emphasizes collaboration with staff to advance departmental initiatives, occupancy management, and residential life programs.

Qualifications

• Enrollment in a college graduate program with strong academic standing.
• Excellent written and oral communication skills.
• Proficiency in Microsoft Office and Teams; willingness to learn new software.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Experience as a Resident Assistant or in Residence Life preferred.

Responsibilities

• Support Residence Life operations and occupancy management.
• Coordinate housing programs and events; maintain records.
• Assist with communications, scheduling, and newsletters.
• Support residents through conflict resolution and RA collaboration.
• Assist with room assignments and check-in/check-out processes.
• Support peak periods like move-ins and finals advising.

Skills

Communication skills

Microsoft Office

Teamwork

Time management

Education

Enrollment in Lackawanna College graduate program (Higher Education, Organizational Leadership & Management, Professional Studies, or MBA)

Tools

Microsoft Teams

Housing databases

Job description

Reports to: Director of Residence Life and Housing

Position Type: Half-time (20 Hours)

Duration: Academic Year 2026-2027

Job Summary

The Graduate Assistant (GA) supports staff inResidence Life and Housing with a variety of tasks related to research, student support, housing tasks, and administrative duties.This role provides graduate students with valuable professional experience while they pursue their advanced studies.The GA collaborates closely with staff to help achieve departmentalobjectives,encourageacademic involvement, and contributes to the success of departmental initiatives.

Key Responsibilities:

• Departmental Support:
  Provide support specific to Residence Life and Housing operations, including, but not limited to,assistingwith residential initiatives, occupancy management,Residence Hall Councilliaisonand departmental projects.
• Administrative Tasks:
  Assist with planning and coordinating residence life programs, training sessions, and housing-related events. Provide general administrative support, including responding to emails, scheduling meetings,maintaininghousing records, and updating occupancy orconductdatabases.
• Student Support/Collaboration:
  Support residential students by addressing concerns,assistingwith conflict mediation (e.g., roommate agreements), and collaborating with Resident Assistants and Residence Hall Directors to foster a positive living environment.
• Operations/Facilities Support:
  Assist with housing operations, including room assignments, check-in/check-out processes, and coordination of maintenance or facility concerns withappropriate campuspartners.
• Communication and Outreach:
  Draft, edit, and distribute communications such as community updates, newsletters, bulletin boards, and social media content to engage residential students and promote housing initiatives.
• Additionalresponsibilities relatedtodepartment:
• Other Dutiesas assigned
• Peak Times:Works during high impact periods, which include, but are not limitedto:annual forum, graduation, orientations, week prior to the start ofstudent move ins, first two weeks of the semester, last two weeks of the semester prior to finals, and advising periods.

Qualifications

• Enrollment/acceptedin a Lackawanna College graduate program inHigher Education, Organizational Leadership & Management, Professional Studies, orMBA.
• Strong academic standing.
• Excellent written and oral communication skills.
• ProficiencyinMicrosoft Office suite, Microsoft Teams and willing to learn other new software adopted by Residence Life and Housing
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Experience working as a Resident Assistant (or within ResidenceLife) orin a comparable student leadership or similar collegiate role, is preferred.