Grace-Based Shelter Case Manager

The Lighthouse Mission; Bellingham (WA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO & paid-holiday package

Medical, Dental, Vision, LifeInsurance

403(b) match up to 5%

Employee Assistance Program

Paid Training

Education Reimbursement

Job summary

The Lighthouse Mission Ministries is seeking a Case Manager to join the Shelter Operations team. You will provide 1:1 case management, connect guests to services, and support day-to-day shelter operations in a fast-paced, grace-based environment.

Ideal candidates have 1+ year in case management or rescue mission work, a heart for serving, and ability to collaborate with staff, volunteers, and community partners while upholding the organization's faith-based standards.

Qualifications

• 1+ year of experience in Case Management, rescue mission work, or similar.
• Formal education in Human Services, Biblical or Christian Studies, or related fields preferred.

Responsibilities

• Responsible for an assigned caseload, assess client needs, set goals, and provide accountability by regularly meeting with clients 1:1.
• Plan and provide supervision for group case management activities.
• Provide and facilitate an environment that shares resources to assist guests, especially Lighthouse Mission programming.
• Use creative problem solving and advocate for clients to implement strategies to move forward.
• Maintain timely, accurate, and professional documentation of goals, progress, and shelter events.
• Attend Weekly Case Manager Meetings and regular partner meetings.
• Attend supervised case management sessions and establish relationships with social service providers.
• Maintain a positive, professional attitude and model Christian relationships.
• Participate in prayer and Christian devotionals; oversee volunteers and interns as needed.
• Embrace Lighthouse Mission's grace-based accountability philosophy.

Skills

Case management

Motivational interviewing

Cultural sensitivity

Communication skills

Team collaboration

Emergency response

Education

Human Services background

Biblical/Christian Studies

Tools

MS Word

Excel

Gmail

Google Calendar

Job description

The Lighthouse Mission Ministries is seeking a Case Manager to join the Shelter Operations team. You will provide 1:1 case management, connect guests to services, and support day-to-day shelter operations in a fast-paced, grace-based environment.

Ideal candidates have 1+ year in case management or rescue mission work, a heart for serving, and ability to collaborate with staff, volunteers, and community partners while upholding the organization's faith-based standards.