GovTech Deployment & Client Enablement Analyst

Holly; New York (NY); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k)

Professional development stipend

Equity

Job summary

Holly is hiring a Deployment Analyst to help government clients learn, onboard, and leverage analytics to turn projects into actionable product capabilities. You will own client education, support, and hands-on analysis at the intersection of implementation and consulting.

This role emphasizes building scalable training materials, co-hosting webinars, and QA before go-live. A strong writer who loves public-sector tech will thrive here.

Qualifications

• Detail-oriented and process-minded.
• Client-empathetic and user-focused.
• Clear, careful writer who can explain complex ideas simply.
• Comfortable with a fast-moving product and changing requirements.
• AI fluency and willingness to incorporate AI into day-to-day work.
• Interest in public sector, civic tech, or government work.

Responsibilities

• Own and maintain Holly's help center, ensure accuracy and navigability.
• Deliver hands-on consulting & analytics projects using client workforce data, validate data and present findings.
• Coordinate with product team to turn recurring project work into product capabilities.
• Manage asynchronous learning modules and trainings for client onboarding and webinars.

Skills

Client support

Analytics

Onboarding

AI fluency

Clear writing

Tools

AI tools (Claude/ChatGPT)

Job description

Holly is hiring a Deployment Analyst to help government clients learn, onboard, and leverage analytics to turn projects into actionable product capabilities. You will own client education, support, and hands-on analysis at the intersection of implementation and consulting.

This role emphasizes building scalable training materials, co-hosting webinars, and QA before go-live. A strong writer who loves public-sector tech will thrive here.