Government Video Renewals & Growth Specialist

Motorola Solutions; Dallas (TX); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking an Account Manager focused on Government Video renewals and refreshes. You will drive retention and revenue growth across a multi-state territory, ensuring customers maintain access to critical technology in moments that matter.

You will engage existing clients to manage renewals, hardware refresh cycles, and strategic upsell opportunities, collaborating with Sales, Communications, Customer Service, and Supply Chain to ensure operational excellence.

Qualifications

• Bachelor's degree or equivalent experience.
• 2+ years in inside sales, technical sales, customer success or account management.
• Knowledge of mobile video, body-worn cameras, and software licensing models.
• Cross-functional collaboration with supply chain, customer service, and field sales.
• CJIS background check requirement.
• Experience with state/local/government sales cycles preferred.

Responsibilities

• Renew and upsell revenue across a multi-state territory.
• Outbound engagement to renew licenses.
• Maintain pipeline and forecast in Salesforce.
• Collaborate with Sales, CS and Operations to maximize satisfaction.
• Manage hardware refresh cycles and delivery plans.
• Coordinate with logistics to align supply chain.
• Process backend admin documentation for subscriptions.
• Understand Motorola's mobile video offerings.

Skills

Inside sales

Technical sales

Customer success

Account management

SaaS renewals

Hardware refresh

Education

Bachelor's degree

Tools

Salesforce

Job description

Motorola Solutions is seeking an Account Manager focused on Government Video renewals and refreshes. You will drive retention and revenue growth across a multi-state territory, ensuring customers maintain access to critical technology in moments that matter.

You will engage existing clients to manage renewals, hardware refresh cycles, and strategic upsell opportunities, collaborating with Sales, Communications, Customer Service, and Supply Chain to ensure operational excellence.