Government Travel Operations Supervisor

CI Azumano Travel / Business; Virginia Beach (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

Flexible work-life balance

Professional development opportunities

Job summary

A leading travel management company is seeking an Operations Supervisor to oversee travel consultants and ensure operational excellence. The role involves supervising staff, managing performance metrics, and serving as a subject-matter expert on travel and government regulations. Candidates should possess 5+ years of experience in travel services, excellent communication skills, and a proactive approach to problem-solving. This position offers competitive compensation and comprehensive benefits in a collaborative work environment.

Qualifications

• Minimum of 5 years managing travel services, especially global travel.
• High school diploma or GED; three to five years experience or equivalent training.
• Ability to identify and correct issues proactively.

Responsibilities

• Supervise and develop travel consultants.
• Ensure service level requirements with real-time management of volume.
• Serve as coach and development resource for travel consultants.

Skills

Managing travel services

Customer service management

Process improvement

Communication skills

Education

Bachelor's Degree preferred

High school diploma or GED

Job description

A leading travel management company is seeking an Operations Supervisor to oversee travel consultants and ensure operational excellence. The role involves supervising staff, managing performance metrics, and serving as a subject-matter expert on travel and government regulations. Candidates should possess 5+ years of experience in travel services, excellent communication skills, and a proactive approach to problem-solving. This position offers competitive compensation and comprehensive benefits in a collaborative work environment.