Government Services Account Manager, West

Oticon USA; Los Angeles (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading company in hearing healthcare is seeking a Government Services Account Manager for the West Region. The role focuses on achieving sales targets through excellent customer relationships and strategic initiatives. The ideal candidate will have a Master's degree in Audiology and extensive experience in sales. This position requires significant travel within the territory, promoting Oticon's mission and values.

Qualifications

• 3+ years of clinical experience in hearing healthcare sales preferred.
• Ability to travel up to 80% of the time.

Responsibilities

• Manage territory and budget to meet sales targets.
• Develop and implement new sales initiatives and strategies.
• Provide training and follow-up visits for Oticon products.

Skills

Communication

Sales

Customer Relationship Management

Education

Master’s degree in Audiology

Job description

Government Services Account Manager, West

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Overview

The primary role of the Government Services Account Manager is to achieve/exceed the revenue and market share goals established by Oticon throughout his/her territory through excellent selling skills, exceptional product training, and a best-in-class customer experience. The territory includes the West Region: California, Arizona, Oregon, Nevada, Hawaii, and Guam. The manager will accomplish these goals through customer identification, development, maintenance, and retention. They are also responsible for promoting Oticon's goals and mission through professional representation.

Responsibilities

• Manage the territory and budget to meet or exceed sales and visit targets, focusing on new business growth and existing customer retention.
• Analyze financial data to understand business performance and achieve revenue and unit goals.
• Develop and implement new sales initiatives and strategies annually.
• Track field performance and sales activities consistently for call preparation and follow-up.
• Create strategic call plans per customer to increase sales and account penetration.
• Implement all steps of the selling process effectively, communicating product benefits convincingly.
• Provide training and follow-up visits to improve counseling, fitting, and fine-tuning of Oticon products.
• Promote Oticon values and mission to Government Service professionals.
• Conduct workshops and seminars on audiological topics.
• Participate in industry exhibits and sales conventions to foster relationships and develop skills.
• Partner with Clinic Support Audiologists to optimize results.
• Build and maintain professional relationships with internal teams and external clients.
• Travel extensively within the territory, including overnight stays.
• Perform additional tasks as directed by the manager.

Qualifications

• Master’s degree or higher in Audiology required.
• 3+ years of clinical experience and success in hearing healthcare sales preferred.
• Ability to travel up to 80% of the time, including overnights.
• Strong written and verbal communication skills.
• Ability to prioritize tasks and meet deadlines independently.

The company is an Equal Opportunity employer, considering all qualified applicants without regard to race, color, religion, sex, national origin, disability, or veteran status. Reasonable accommodations are available for individuals with disabilities.