Government Programs Implementation Lead

Verra Mobility Corporation; Clifton (TX); Remote; USD 90,000 - 120,000; Full time

Job summary

Verra Mobility Corporation is seeking an Implementation Client Consultant to translate client needs into actionable implementation deliverables and compliant configurations. You will collaborate with Engineering, Legal, Sales, Product, and Operations to ensure requirements drive accurate documentation and system setup.

Ideal candidates bring five+ years in client-facing roles, strong written and verbal communication, and experience creating, reviewing, and maintaining process flows and business

Qualifications

• Minimum of five years of experience in a client-facing role involving business requirements management, business analysis, client configuration, implementation coordination, or a related discipline supporting technology implementations.
• Experience translating business requirements into system configurations, technical specifications, or implementation deliverables.
• Excellent written and verbal communication skills, including the ability to translate complex technical, regulatory, and business concepts into clear, audience-appropriate language.
• Experience developing, documenting, maintaining, and standardizing process flows, workflows, business rules, and procedural documentation.
• Familiarity with project management and issue-tracking tools, such as Azure DevOps, ServiceNow, and Jira.
• Ability to manage multiple client requirements, documentation deliverables, and implementation priorities while maintaining accuracy and meeting deadlines.

Responsibilities

• Gather and validate client business rules, operational workflows, and requirements to ensure solutions align with client needs and program expectations.
• Coordinate implementation milestones and deliverables in conjunction with the Project Leader; identify and communicate risks and dependencies.
• Draft, review, and deliver program-specific documentation, including notices, certifications, affidavits, and other materials.
• Maintain document version control, revision histories, and audit trails across client programs; ensure changes are tracked and approved.
• Ensure program documentation and configuration align with applicable state and local legislation, policies, and system capabilities.

Skills

Business requirements

Requirements gathering

Client config

Implementation coordination

Documentation

Attention to detail

Written communication

Verbal communication

Process flows

Stakeholder mgmt

Tools

Azure DevOps

Jira

ServiceNow

Job description

Verra Mobility Corporation is seeking an Implementation Client Consultant to translate client needs into actionable implementation deliverables and compliant configurations. You will collaborate with Engineering, Legal, Sales, Product, and Operations to ensure requirements drive accurate documentation and system setup.

Ideal candidates bring five+ years in client-facing roles, strong written and verbal communication, and experience creating, reviewing, and maintaining process flows and business