Government Operations Consultant II — Reemployment Training Lead

Florida; Tallahassee (FL); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

State group insurance

Retirement plan options

Nine paid holidays

Annual and Sick Leave

Tuition Fee Waivers

Job summary

FloridaCommerce is seeking a Government Operations Consultant II in Tallahassee. The role supports planning, training, and operating a statewide Reconnect system for the Reemployment Assistance program.

It includes coordinating administrative and programmatic service delivery, and providing liaison and consulting capabilities to resolve complex operational problems. The ideal candidate will have deep knowledge of reemployment assistance laws and strong data analysis, training, and communication

Qualifications

• Knowledge of reemployment assistance law, rules, policies, and procedures.
• Ability to collect, evaluate, and analyze data to develop recommendations and improve operations.
• Ability to train others and make presentations to groups.
• Strong problem-solving and analytical capabilities.

Responsibilities

• Coordinate and provide statewide Reconnect training; develop guides and materials for RA duties.
• Serve as a subject matter expert, validating requirements with vendors and teams.
• Troubleshoot complex RA-related cases and interact with claimants, employers, and stakeholders.
• Review policies and guidelines; help interpret Florida RA law and Federal regulations; advise management.

Skills

RA knowledge

Data collection & analysis

Training & presentations

Problem solving

Written communication

Organizational skills

Time management

Travel readiness

Job description

FloridaCommerce is seeking a Government Operations Consultant II in Tallahassee. The role supports planning, training, and operating a statewide Reconnect system for the Reemployment Assistance program.

It includes coordinating administrative and programmatic service delivery, and providing liaison and consulting capabilities to resolve complex operational problems. The ideal candidate will have deep knowledge of reemployment assistance laws and strong data analysis, training, and communication