Government Guaranteed Loan Assistant

firstservicebank; Mountain View (AR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

$1,500 New Hire Sign-On Bonus

Benefits package

Job summary

First Service Bank is seeking a detail-oriented Government Guaranteed Loan Assistant to support SBA, USDA, and other government-guaranteed loan programs. The role covers origination, processing, documentation, and servicing, with close collaboration with lenders, borrowers, and third-party partners.

You will help ensure loans are completed accurately and in compliance with bank policies and government program requirements, serving Mountain View or Greenbrier Arkansas markets.

Qualifications

• High School diploma or GED.
• Proficient in MS Word and Excel.
• Working knowledge of web-based technology.
• Strong analytical and problem-saving skills.
• Excellent communication, written and verbal.
• Strong organizational and time-management abilities.
• Detail-oriented and service-focused.
• College degree in related field preferred.
• Experience in loan operations or processing preferred.

Responsibilities

• Enters and maintains data for new, renewed, and modified loans.
• Handles loan requests including new loans, renewals, modifications, and extensions.
• Works directly with Loan Operations & Loan Officers for accurate processing.
• Obtains required loan documentation from customers.
• Clears loan exceptions weekly.
• Gathers documents for annual loan reviews.
• Administers and services active loans.
• Assists with processing loan payments, payoffs, and advances.
• Maintains knowledge of bank loan policy and regulations.

Skills

Analytical skills

Problem-solving

Communication skills

Organizational skills

Time management

Detail-oriented

Service-oriented

Education

High School diploma or GED

College degree in related field(s)

Tools

MS Word

MS Excel

Web-based technology

Job description

Who We Are

Superior Customer Service

At First Service Bank, service is our middle name. We strive to exceed our customers' expectations by creating a remarkable customer experience daily.

Our associates are relationship-builders who work to understand our customers' needs.

First Service Bank - Proudly recognized as one of Arkansas' Best Places to Work for seven consecutive years (2020-2026)!

$1,500 New Hire Sign-On Bonus - Government Guaranteed Loan Assistant

First Service Bank, proudly recognized as one of Arkansas' Best Places to Work for seven consecutive years (2020-2026), is seeking a detail-oriented, customer-focused, and highly organized Government Guaranteed Loan Assistant to join our team serving the Mountain View or Greenbrier Arkansas market(s). If you're within 30 miles of the mentioned markets (or willing to relocate), we want to hear from you. This role will support our Government Guaranteed Lending team across the bank's footprint.

In this specialized role, you'll play a vital part in supporting our Government Guaranteed Lending team by assisting with the origination, processing, documentation, and servicing of SBA, USDA, and other government-guaranteed loan programs. Working closely with lenders, borrowers, and third-party partners, you'll help ensure loans are completed accurately, efficiently, and in compliance with bank policies and government program requirements. Your expertise and attention to detail will contribute directly to helping local businesses, agricultural operations, and communities access the financing they need to grow and succeed.

Essential Duties and Responsibilities

• Enters and maintains data on the system for new, renewed, and modified loans
• Handles ongoing loan requests, including new loans, renewals, modifications, and extensions
• Works directly with Loan Operations & Loan Officers so that loans are processed accurately and efficiently
• Works with customers to obtain required loan documentation
• Clears loan exceptions weekly
• Gathers documents needed for annual loan reviews

• Administers and services active loans
• Assists with the processing of loan payments, payoffs, and advances
• Maintains a working knowledge of bank loan policy and federal and state banking regulations, as needed

The successful candidate will possess at a minimum the following:

• High School diploma or GED
• Computer literacy with high proficiency in MS Word and Excel
• Working knowledge of web-based technology

• Strong analytical and problem-solving skills
• Excellent communication skills, both verbally and in writing
• Strong organizational skills
• Detail-oriented

• Excellent time management skills and the ability to handle multiple tasks simultaneously
• Service-oriented skill set

The following are preferred, but not required:

• College degree in related field(s)
• Prior experience in loan operations, loan processing, or credit administration for a bank or credit union

Why You'll Love Working with Us:

• Be part of a professional team that values excellence and innovation.
• Work in a supportive and engaging atmosphere where your skills will shine.

Why Join Us?This position comes with a first-class, comprehensive benefits package, including:

• Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability insurancefor less than $75.00 per month!
• Clothing stipendsto keep you looking sharp and professional.
• Professional and personal development opportunitiesto help you grow and advance in your career.
• Tuition reimbursementto support your educational goals.
• Tuition discounts and partnerships with select local universities, including Central Baptist College, to support your continued growth.

To learn more about our amazing benefits, visit: www.firstservicebank.com/careers

First Service Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If you're ready to bring your energy, your network, and your passion for connecting people to a growing community bank, we'd love to meet you.