Loan Assistant

First-Service-Bank; Springdale (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

Clothing stipend

Tuition reimbursement

Professional development

Job summary

First Service Bank in Springdale, Arkansas, is seeking a motivated Loan Assistant to keep the lending process moving and provide exceptional support to our lenders and customers.

You will prepare and maintain loan documentation, help teammates handle multiple priorities, and contribute to a high-service, community-focused banking experience.

Qualifications

• Strong organizational skills and attention to detail are essential.
• Experience in banking, lending, administrative, or customer service is preferred; training is available.
• Clear communication and ability to work well in a team.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Provide essential support to lenders and customers throughout the loan process.
• Prepare and maintain loan documentation to ensure accuracy and compliance.
• Help ensure every customer interaction reflects First Service Bank’s high service standards.

Skills

Strong organizational skills

Customer service

Clear communication

Teamwork

Detail-oriented

Multitasking

Job description

At First Service Bank, service is our middle name. We strive to exceed our customers’ expectations by creating a remarkable customer experience daily.

Our associates are relationship-builders who work to understand our customers’ needs.

Build Your Banking Career with a Bank That’s Growing!

First Service Bank is growing in Northwest Arkansas, and we’re looking for a motivated, detail-oriented Loan Assistant to join our team! This is more than an opportunity to support the lending process—It’s an opportunity to build relationships, work alongside experienced banking professionals, serve our customers and community, and grow your career as First Service Bank continues to expand its presence in Northwest Arkansas.

As a Loan Assistant, you’ll play an important role in keeping the lending process moving—providing exceptional support to our lenders, assisting customers, preparing and maintaining loan documentation, and helping ensure every interaction reflects the level of service our customers expect from First Service Bank.

Why First Service Bank?

We’re not just growing; we’re an award-winning workplace! First Service Bank has proudly been recognized as one of Arkansas’ Best Places to Work for seven consecutive years (2020–2026). That recognition reflects our commitment to creating a workplace where associates can grow, contribute, build meaningful relationships, and make an impact in the communities we serve.

When you join First Service Bank, you’re joining a team that believes great service starts with great people. Bring your leadership, your ideas, and your passion for community banking and help us build something special in Springdale.

What you’ll bring to the branch:

• Strong organizational skills and attention to detail
• A dependable, professional approach to your work
• A genuine interest in helping customers and delivering exceptional service
• Clear communication skills and the ability to work effectively as part of a team
• The ability to manage multiple priorities in a fast-paced environment
• A willingness to learn, grow, and build a career in banking
• Banking, lending, administrative, or customer service experience is preferred, but we’re also willing to train the right candidate
• The energy and initiative to help establish and grow our presence in Northwest Arkansas

Why First Service Bank?

You’re not just joining a bank—you’re joining an award-winning workplace that believes our people are an important part of our success. First Service Bank has been recognized as one of Arkansas’ Best Places to Work for seven consecutive years, and we’re continuing to grow!

Why Join Us? This position comes with a first-class, comprehensive benefits package,

including:

• Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability insurance for less than $75.00 per month!
• Clothing stipends to keep you looking sharp and professional.
• Professional and personal development opportunities to help you grow and advance in your career.
• Tuition reimbursement to support your educational goals.

First Service Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to

creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual

orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic

information.