Government Efficiency & Digital Solutions Lead

Socket.dev; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

The New York City Mayor's Office seeks a Special Assistant to lead technology-driven initiatives across city agencies. You will translate policy needs into actionable programs and coordinate multi-disciplinary teams to deliver equitable, efficient city services.

You will report to the Senior Advisor for Efficiency and Operations and bring a proven track record in government-driven technology projects, with strong communication and leadership skills to drive impact.

Qualifications

• Bachelor’s Degree required.
• 7+ years of senior leadership experience directing and synchronizing technology, digital strategy, and program operation workstreams.
• 7+ years of project management experience implementing complex technology solutions in government, public sector, or highly regulated environments.
• Proven success aligning technological initiatives with organizational goals.
• Exceptional communication and stakeholder relationship management skills.

Responsibilities

• Work closely with the First Deputy Mayor’s Office and coordinate inter-agency collaboration to build buy-in and implement initiatives.
• Translate business requirements into work plans that harness technology to enhance strategy and operations.
• Contribute to ideation, efficiency, and research workstreams addressing program needs with technology solutions.
• Analyze and score technology proposals for feasibility and alignment with program needs.
• Oversee design, deployment, and governance of digital tools, data systems, and infrastructure for City programs.
• Lead multi-disciplinary teams across IT, data, product, program operations, and legal/policy counsel.
• Establish performance metrics and evaluate impact of technology initiatives on service delivery, equity, and efficiency.
• Identify opportunities to modernize legacy systems and introduce user-centered digital solutions.
• Create and administer robust technology and project governance processes for collaboration and informed decisions.

Skills

Policy understanding

Stakeholder management

Communication

Leadership

Cross-functional collaboration

Project management

Technology strategy

Education

Bachelor’s Degree

Job description

The New York City Mayor's Office seeks a Special Assistant to lead technology-driven initiatives across city agencies. You will translate policy needs into actionable programs and coordinate multi-disciplinary teams to deliver equitable, efficient city services.

You will report to the Senior Advisor for Efficiency and Operations and bring a proven track record in government-driven technology projects, with strong communication and leadership skills to drive impact.