GOVERNMENT ANALYST II - 79001492

Florida; Tallahassee (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Nine annual paid holidays and one个人(b)

Life insurance

Job summary

The State of Florida’s Department of Business and Professional Regulation seeks a Government Analyst II to join the Division of Condominiums, Timeshares and Mobile Homes. This in-office role conducts professional analytical work in quality assurance and quality control, reviewing programs for accuracy and regulatory compliance.

You will perform QA/QC reviews, analyze data, prepare reports, and support process improvement efforts.

Qualifications

• Knowledge of QA/QC principles and practices.
• Ability to collect, organize, and analyze data.
• Familiar with statutes, rules, policies, and procedures.

Responsibilities

• Conduct QA/QC reviews of Division programs and activities.
• Review records for compliance with applicable statutes and policies.
• Document findings and prepare recommendations for corrective action.
• Prepare QA/QC review reports and summaries for leadership review.
• Coordinate with staff to obtain information and clarify findings.

Skills

Quality assurance

Quality control

Data analysis

Regulatory compliance

Written communication

Microsoft Office

Education

Bachelor's degree

Associate’s degree

Tools

Microsoft Office

Job description

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:886106

Agency: Business and Professional Regulation

Working Title: GOVERNMENT ANALYST II - 79001492

Division of Florida Condominiums, Timeshares and Mobile Homes

Government Analyst II

Position Number: 79001492

Open Competitive

Our Organization and Mission:

License efficiently. Regulate fairly. Florida counts on the Department of Business and Professional Regulation (DBPR) to ensure important matters are handled well. Responsibilities range from ensuring the safety of food service, maintaining the integrity of real estate transactions, furthering the transparency of condominium governance, and overseeing the qualifications of licensure that ensure work requiring a skilled professional is performed safely and sufficiently.DBPR’s stakeholders include these professionals and their customers alike.

Under the direction of Secretary Melanie S. Griffin, DBPR oversees many of Florida’s professions and industries in the areas above, and many more which can be seen on our website:http://www.myfloridalicense.com/DBPR/.

The Work You Will Do:

This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares, and Mobile Homes. This in-office position conducts professional analytical work in quality assurance and quality control, reviewing Division programs and processes to ensure accuracy, completeness, and compliance.

Your Specific Responsibilities:

The incumbent in this position is responsible for:

• Conduct QA/QC reviews of assigned Division programs and activities, including complaint intake, investigations, licensing, registration, and other regulatory functions, using established review procedures and criteria.
• Select cases or records for review independently or as assigned, consistent with established sampling methods and program priorities.
• Review records, cases, and related documentation for compliance with applicable statutes, rules, policies, procedures, and established performance standards, including accuracy, completeness, timeliness, consistency, and documentation requirements.
• Document QA/QC findings, identify deficiencies, and prepare recommendations for corrective action or improvement for management consideration. Communicate findings to appropriate employees and supervisors, as directed, and conduct follow-up reviews to determine whether identified deficiencies have been addressed.
• Collect, organize, and analyze QA/QC review results and related operational data to identify trends, recurring deficiencies, potential risks, and opportunities for improvement.
• Review relevant information and potential contributing factors and prepare recommendations for management consideration.
• Review assigned procedures, workflows, forms, and operational practices to identify deficiencies and opportunities to improve accuracy, efficiency, consistency, and regulatory compliance.
• Recommend potential improvements and assist with monitoring established performance indicators.
• Prepare individual QA/QC review reports, summaries, and cumulative quarterly reports documenting findings, identified trends, observations, and recommendations for review by the QA/QC Coordinator and Division leadership.
• Apply established QA/QC methodologies and sampling procedures.
• Maintain review criteria, checklists, tracking tools, and supporting documentation, and recommend adjustments to review procedures or tools as appropriate.
• Coordinate with Division employees and supervisors to obtain information, clarify QA/QC findings, and provide assistance regarding established review procedures and approved corrective actions or process improvements.
• Assist with special reviews, analyses, and projects as assigned by the QA/QC Coordinator or Division Director.
• Performs other related duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of basic quality assurance, quality control, and operational review principles and practices.
• Knowledge of methods of data collection, organization, and analysis.
• Ability to understand and apply applicable statutes, rules, policies, procedures, and established standards.
• Ability to conduct QA/QC reviews and independently select cases or records using established methodologies, sampling procedures, and review criteria.
• Ability to review and analyze records, cases, processes, and data for accuracy, completeness, timeliness, consistency, and compliance with established requirements.
• Ability to identify deficiencies, recurring issues, and opportunities for improvement and develop recommendations for management consideration.
• Ability to organize information and prepare clear, accurate, and concise reports, findings, and recommendations.
• Ability to exercise sound judgment, maintain objectivity, and recognize matters requiring supervisory or management review.
• Ability to communicate effectively and establish and maintain professional working relationships with others.
• Ability to work independently, organize and prioritize assignments, meet established deadlines, and utilize Microsoft Office and other applicable software.
• Experience in quality assurance, quality control, compliance, or program analysis within a regulatory or similar environment.
• Strong analytical, organizational, and written communication skills, including the ability to evaluate processes and prepare recommendations.

Preferred:

• Bachelor's degree from an accredited college or university; OR
• Associate’s degree from an accredited college.

The Benefits of Working for the State of Florida:

“ Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

To maintain fairness and integrity in our hiring process, the use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews is strictly prohibited. Applicants must provide their own, authentic responses during all stages of the evaluation and recruitment process. Any candidate found using AI to assist in their answers will be disqualified from consideration

If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.

Applicants must complete all fields in the Candidate Profile. Work history, hours worked, and formal education are required to qualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information.

The Florida Department of Business and Professional Regulation requires all job applicants, interns, volunteers and contractors to pass a Level 2 background check as per Chapter 435, Florida Statutes which consists of fingerprinting and a check of local, state, and national law enforcement records. Employees will be retained in the state and national rap back program, providing real-time arrest hit notifications. This check must be completed before you can start working or contracting.

The Florida Department of Business and Professional Regulation values the sacrifices veterans, and their family members have given to our country and support the hiring of returning service members and military spouses.

A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is [e-mail].

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.