REGULATORY SPECIALIST II - 79011329

Florida; Fort Lauderdale (FL); On-site; USD 37,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid holidays

Paid time off

Job summary

Florida Department of Business and Professional Regulation in Fort Lauderdale seeks a Regulatory Specialist II to clarify statutes, assist constituents, and coordinate between condo owners, boards, and election monitors. The role involves data handling, issuing recommendations, and travel as needed.

The position requires two years of customer service experience and a valid driver's license, with the office located in Fort Lauderdale and responsibilities across the Division of Florida

Qualifications

• Two years of customer service experience.
• Valid driver’s license.
• Ability to communicate effectively, both orally and in writing.
• Knowledge of Florida condominium statutes and rules.

Responsibilities

• Receive, investigate, respond to, resolve, and maintain data on inquiries, complaints, and disputes between the division, unit owners, boards of directors, board members, community association managers, and other affected parties.
• Monitor and review procedures and disputes concerning condominium elections and meetings; draft recommendations for enforcement action to the Division of Florida Condominiums, Timeshares and Mobile Homes.
• Maintain case files and data on inquiries, complaints, and disputes received and processed.
• Assist in the preparation and distribution of education and reference materials and resources. Draft correspondence as directed by the Ombudsman or Attorney.
• Conduct authorized travel.
• Performs other duties as assigned.
• Must have two (2) years of customer service experience.
• Valid driver’s license.

Skills

Customer service

Communication

Data analysis

Job description

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The State Personnel System is an E-Verify employer.

Requisition No:885648

Agency: Business and Professional Regulation

Working Title: REGULATORY SPECIALIST II - 79011329

Division of Florida Condominiums, Timeshares and Mobile Homes

Regulatory Specialist II Position Number: 79011329 Hiring Salary:$1,425.13 – $1,466.77 Biweekly

Open Competitive

Our Organization and Mission:

License efficiently. Regulate fairly. Florida counts on the Department of Business and Professional Regulation (DBPR) to ensure important matters are handled well. Responsibilities range from ensuring the safety of food service, maintaining the integrity of real estate transactions, furthering the transparency of condominium governance, and overseeing the qualifications of licensure that ensure work requiring a skilled professional is performed safely and sufficiently.DBPR’s stakeholders include these professionals and their customers alike.

Under the direction of Secretary Melanie S. Griffin, DBPR oversees many of Florida’s professions and industries in the areas above, and many more which can be seen on our website:http://www.myfloridalicense.com/DBPR/.

The Work You Will Do:

This position is located within the Fort Lauderdale office of the Division of Florida Condominiums, Timeshares, and Mobile Homes. The position clarifies Florida Statutes and directly assists constituents in resolving issues. This role involves validating petitions for an election monitor and acting as a liaison between unit owners, the condominium association, and the election monitor.

Your Specific Responsibilities:

• Receive, investigate, respond to, resolve, and maintain data on inquiries, complaints, and disputes between the division, unit owners, boards of directors, board members, community association managers, and other affected parties.
• Monitor and review procedures and disputes concerning condominium elections and meetings; draft recommendations for enforcement action to the Division of Florida Condominiums, Timeshares and Mobile Homes.
• Maintain case files and data on inquiries, complaints, and disputes received and processed.
• Assist in the preparation and distribution of education and reference materials and resources. Draft correspondence as directed by the Ombudsman or Attorney.
• Conduct authorized travel.
• Performs other duties as assigned.
• Must have two (2) years of customer service experience.
• Valid driver’s license

Knowledge, Skills & Abilities:

• Knowledge of Chapter 718, Florida Statutes, and the administrative rules governing condominiums.
• Knowledge and understanding of the condominium concept of ownership.
• Knowledge of Robert’s Rules of Order and the ability to act as a neutral third party in disputes.
• Ability to communicate effectively, both orally and in writing.
• Ability to gather, document, record, and analyze data.
• Ability to make decisions and solve problems based upon evaluation and reasoning with the data and information accumulated.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

To maintain fairness and integrity in our hiring process, the use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews is strictly prohibited. Applicants must provide their own, authentic responses during all stages of the evaluation and recruitment process. Any candidate found using AI to assist in their answers will be disqualified from consideration

If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.

Applicants must complete all fields in the Candidate Profile. Work history, hours worked, and formal education are required to qualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile.Resumes and other documentation can be attached to provide additional information.

The Florida Department of Business and Professional Regulation requires all job applicants, interns, volunteers and contractors to pass a Level 2 background check as per Chapter 435, Florida Statutes which consists of fingerprinting and a check of local, state, and national law enforcement records. Employees will be retained in the state and national rap back program, providing real-time arrest hit notifications. This check must be completed before you can start working or contracting.

The Florida Department of Business & Professional Regulation values the sacrifices veterans, and their family members have given to our country and support the hiring of returning service members and military spouses.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov .

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.

Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location:

FT LAUDERDALE, FL, US, 33309

Nearest Major Market: Fort Lauderdale

Nearest Secondary Market: Miami

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.