REGULATORY SPECIALIST III - 79010521

Florida; Tallahassee (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

State retirement package

Nine annual paid holidays

Paid annual leave up to 104 hours

Paid sick leave up to 104 hours

Health insurance coverage

Life insurance $25,000

Supplemental insurance options

Tax-deferred accounts

Tuition waiver program

Job summary

The Florida Department of Business and Professional Regulation's Bureau of Education and Testing seeks a Regulatory Specialist III to manage continuing education monitoring and audits for professions regulated by the department. You will evaluate course materials, respond to inquiries from licensees, prepare correspondence, and assist in audits, contributing to enforcement and public protection.

This role requires knowledge of Florida statutes and strong data analysis, with excellent

Qualifications

• Knowledge of Florida Statutes board and department rules governing licensing and regulation.
• Knowledge of educational programs.
• Ability to compile, organize and analyze data.
• Ability to understand and apply Florida Statutes rules, policies, and procedures for licensing and regulation of professionals and facilities and consumer protection.
• Ability to provide consultative assistance to others.
• Ability to plan, organize, and coordinate work activities.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Must have a high school diploma or equivalent education.
• Must have (1) year customer service experience.
• Working knowledge of Microsoft Office Suite.

Responsibilities

• Conducts auditing and monitoring activities on continuing education courses to ensure the information submitted by providers and licensees are complete, accurate, and consistent with the requirements of the profession. Responds to complex telephone and written inquiries from licensees and providers regarding mandatory continuing education requirements. Prepare correspondence as needed.
• Evaluates materials provided by licensees to determine if course information submitted was an approved course. Ensure that daily attendance reports are monitored and providers are notified in writing of any discrepancies. Provide support and advice to Regulatory Specialist I in their daily function. Assist in preparing and conducting random CE compliance audits of licensees for those professions that where the providers are not required to electronically report course attendance roster to the department. Compiles statistical reports as required.
• Prepare correspondence to advise licensees of any deficiencies with their continuing education. Answers inquiry from licensees with regards to the status of their continuing education requirements.
• Performs other related duties as may be required.

Skills

Communication skills

Customer service

Microsoft Office Suite

Data analysis

Planning and organizing

Interpersonal skills

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Requisition No:885558

Agency: Business and Professional Regulation

Working Title: REGULATORY SPECIALIST III - 79010521

Open Competitive

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Our Organization and Mission:

The Bureau of Education and Testing is housed within the Division of Professions. The Bureau protects the health, safety, and welfare of the public by providing services to numerous boards, divisions, and professions regulated by the Department. The Examination Development and Administration Units are responsible for developing, preparing, scheduling, scoring, and managing examination administrations. The units also monitor national examinations and examinations contracted with private testing companies to ensure that all examinations meet appropriate measurement standards. The Continuing Education Unit monitors compliance with continuing education requirements, including pre-licensure and post-licensure education. Additionally, the Continuing Education Unit processes applications for education courses and providers and administers continuing education audits.

The Work You Will Do:

This position is responsible for activities involving conducting continuing education monitoring and audit activities for the Continuing Education Services section of the Bureau of Education and Testing. The Bureau of Education and Testing is responsible for conducting licensure examinations to eligible candidates and approval and monitoring of continuing education for professions regulated by the Department.

Your Specific Responsibilities:

• Conducts auditing and monitoring activities on continuing education courses to ensure the information submitted by providers and licensees are complete, accurate, and consistent with the requirements of the profession. Responds to complex telephone and written inquiries from licensees and providers regarding mandatory continuing education requirements. Prepare correspondence as needed.
• Evaluates materials provided by licensees to determine if course information submitted was an approved course. Ensure that daily attendance reports are monitored and providers are notified in writing of any discrepancies. Provide support and advice to Regulatory Specialist I in their daily function. Assist in preparing and conducting random CE compliance audits of licensees for those professions that where the providers are not required to electronically report course attendance roster to the department. Compiles statistical reports as required.
• Prepare correspondence to advise licensees of any deficiencies with their continuing education. Answers inquiry from licensees with regards to the status of their continuing education requirements.
• Performs other related duties as may be required.

Knowledge, Skills, and Abilities:

• Knowledge of Florida Statutes board and department rules governing licensing and regulation.
• Knowledge of educational programs.
• Ability to compile, organize and analyze data.
• Ability to understand and apply Florida Statutes rules, policies, and procedures for licensing and regulation of professionals and facilities and consumer protection.
• Ability to provide consultative assistance to others.
• Ability to plan, organize, and coordinate work activities.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Must have a high school diploma or equivalent education.
• Must have (1) year customer service experience.
• Working knowledge of Microsoft Office Suite.

Preferred

• Two or more years’ experience preparing correspondence and/or email written at a professional level.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.Tuition waiver program to attend an approved State of Florida College or University

Applicant Note:

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.

The Florida Department of Business and Professional Regulation requires all job applicants, interns, volunteers, and contractors to pass a Level 2 background check as per Chapter 435, Florida Statutes which consists of fingerprinting and a check of local, state, and national law enforcement records. Employees will be retained in the state and national rap back program, providing real-time arrest hit notifications. This check must be completed before you can start working or contracting.

The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at [phone]. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov .

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The Florida Department of Business and Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.

A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 316, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is [e-mail] .

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.