Governance & Compliance Coordinator II

Lone Star College; Houston (TX); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Tuition waiver

Paid holidays & vacation

Professional development opportunities

Job summary

Lone Star College-System Office seeks a Coordinator II in the Office of Governance, Accountability, and Compliance (OGAC) to support daily operations, scheduling, communications, and records management, while ensuring compliance with policies and regulations. The role coordinates calendars, meetings, and onboarding/offboarding, and provides customer service to internal and external contacts.

Based in The Woodlands, TX, the position reports to SAVC and involves developing documents, training

Qualifications

• Associate degree or higher and at least 3 years of related work experience.
• Experience with records management and document control.
• Ability to plan, organize and manage multiple calendars and events.
• Excellent customer service and written/verbal communication.
• Proficiency in SharePoint and content management.

Responsibilities

• Coordinate daily operations of assigned areas including records maintenance, updating marketing materials and publications, assisting with tracking departmental operations for KPI and goals, creating and submitting a variety of reports, and providing excellent customer service in written and verbal communications to address inquiries, acting as a point of contact both internally and externally
• Reports directly to SAVC, supporting that position and other OGAC leadership positions as directed; Provides troubleshooting support on office operations to departmental management
• Coordinates various departmental and management calendars and schedules; Assists with planning, scheduling and coordinating various meetings/seminars/events, including site selection and preparation, creation, revision, and production of marketing and training materials; Maintains project management schedules and issues status checks as appropriate
• Supports OGAC's Business units with special projects and/or assignments; Serves as back up for essential functions to ensure business continuity for critical functions
• Ensures a standardized onboarding and offboarding of employees within OGAC, including set up required before employee's first day, administering appropriate training for OGAC specific procedures, as well as assisting with scheduling additional or external training as needed and working with hiring manager to coordinate any specific needs during the onboarding/offboarding process
• Monitors and maintains OGAC's standard records management systems and conducts internal review on documents/records submitted
• Assists with creating methods of evaluating assigned area; Analyzes results and makes recommendations for revision to objectives and strategies with focus on continual improvement; Takes part in or leads development as needed
• Monitors and maintains websites and SharePoint sites for department and external use; Revise design and development of SharePoint when necessary
• Monitors and controls resources such as office supplies and equipment needed within the department; Submits requisitions and assists with management of financial procedures within department
• Drafts, edits, revises, and tracks OGAC and area related process documents, business processes, job aids, and workflow documents
• Creates and maintains training materials for internal use specific to OGAC team members
• Assists with maintaining compliance of office and departmental processes and documentation
• Takes part in and leads special projects as needed
• Responsible for other reasonable, related duties as assigned

Skills

Attention to detail

Office software proficiency

Report preparation & analysis

Independent work

Organizational skills

Multi-tasking

Customer service

Records management

Confidentiality

Education

Associate degree or higher

Tools

Microsoft Windows

SharePoint

Job description

Lone Star College-System Office seeks a Coordinator II in the Office of Governance, Accountability, and Compliance (OGAC) to support daily operations, scheduling, communications, and records management, while ensuring compliance with policies and regulations. The role coordinates calendars, meetings, and onboarding/offboarding, and provides customer service to internal and external contacts.

Based in The Woodlands, TX, the position reports to SAVC and involves developing documents, training