Governance & Community Support Specialist

Associa; Williamsburg (VA); On-site; USD 37,000 - 40,000; Full time

Job summary

Associa Community Group in Williamsburg, VA is seeking a full-time Community Support Specialist to provide high-level administrative support to homeowners, the Board of Directors, and internal staff in a large-scale community.

The role coordinates Board and governance activities, maintains official records, administers property transfers and elections, and supports management with communications and operations while upholding confidentiality and professionalism.

Qualifications

• High school diploma or equivalent required.
• Minimum of three years of progressively responsible administrative, executive assistant, HOA/community association, or comparable professional experience.
• Previous experience supporting a board, executive, governing body, or similar organization preferred.

Responsibilities

• Coordinate Board meeting schedules, agendas, minutes and governance records.
• Administer annual election processes and related communications.
• Process property transfers and maintain owner records and confidentiality.
• Monitor delinquent accounts and coordinate with collections attorney as needed.
• Provide executive support including meetings, correspondence, reports, and presentations.

Skills

Org & time mgmt

Written & verbal comms

Attention to detail

Multitasking

Stakeholder management

Confidential information handling

MS Office skills

Professional correspondence

Independent work

Judgment & professionalism

HOA governance knowledge

Job description

Associa Community Group in Williamsburg, VA is seeking a full-time Community Support Specialist to provide high-level administrative support to homeowners, the Board of Directors, and internal staff in a large-scale community.

The role coordinates Board and governance activities, maintains official records, administers property transfers and elections, and supports management with communications and operations while upholding confidentiality and professionalism.