Governance and Issue Management Analyst, gTech Risk

Google Inc.; Chicago, Northern (IL, KY); On-site; USD 140,000 - 204,000; Full time

Job summary

Google's gTech Risk team is seeking a Governance and Issue Management Analyst to strengthen risk controls across Google products. You will lead root cause analyses, manage the end-to-end issue lifecycle, and ensure findings map to controls within our GRC framework.

We value a Bachelor's degree with 8+ years in project management or customer-facing roles, and preferred Master’s-level credentials. The role offers high-impact work and collaboration with executive stakeholders globally.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 8 years of experience in a project management or a customer-facing role.
• Master’s degree preferred.

Responsibilities

• Drive root cause analyses for high/critical incidents.
• Manage end-to-end issue lifecycle in the GRC platform.
• Enforce policy adherence and manage escalation workflows.
• Facilitate ERM governance forums and remediation tracking.
• Collaborate with Risk Solutions Engineering on automated safeguards.

Skills

Project management

Customer-facing experience

Root cause analysis

Cross-functional remediation

Executive risk escalation

Education

Bachelor's degree or equivalent practical experience

Master’s degree in Business / Statistics / Economics or related field

Tools

GRC platforms

Issue tracking systems

Job description

Governance and Issue Management Analyst, gTech Risk

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Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

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• Bachelor’s degree or equivalent practical experience.
• 8 years of experience in a project management or a customer-facing role.

Preferred qualifications:

• Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
• 8 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
• 5 years of experience in issue management, incident response, audit, or enterprise risk governance.
• Experience conducting root cause analyses and driving complex, cross-functional remediation programs.
• Experience navigating dual-rating risk frameworks and managing executive-level risk escalations.
• Familiarity with GRC platforms and issue tracking systems.

About the job

gTech Risk helps protect Google and its users by identifying and implementing controls for significant risks. To ensure gTech's security and agility, the team analyzes gTech business processes to find control gaps, collaborates with stakeholders to resolve these gaps, and provides risk expertise to engineer innovative solutions.

Within this organization, the Risk Strategy & Engagement pillar serves as the strategic intelligence core and the primary bridge to our business partners. We are transitioning gTech from a reactive, manual risk model to an automated, intelligence driven risk operating system.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

About the job

gTech Risk helps protect Google and its users by identifying and implementing controls for significant risks. To ensure gTech's security and agility, the team analyzes gTech business processes to find control gaps, collaborates with stakeholders to resolve these gaps, and provides risk expertise to engineer innovative solutions.

Within this organization, the Risk Strategy & Engagement pillar serves as the strategic intelligence core and the primary bridge to our business partners. We are transitioning gTech from a reactive, manual risk model to an automated, intelligence driven risk operating system.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video .Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $140000 - $204000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google .

• Drive robust root cause analysis (RCA) routines for all high/critical operational incidents and control failures.
• Manage the end-to-end issue management lifecycle, ensuring findings are mapped back to specific controls and issues in our Governance, Risk, and Compliance (GRC) platform.
• Enforce policy adherence and manage escalation workflows based on calibrated enterprise risk ratings.
• Facilitate Enterprise Risk Management (ERM) governance forums, tracking remediation plans and ensuring process owners meet established SLAs.
• Partner with the Risk Solutions Engineering team to ensure that identified control gaps are converted into requirements for automated technical safeguards.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.