Governance and Issue Management Analyst, gTech Risk

Google; Chicago (IL); On-site; USD 140,000 - 204,000; Full time

Benefits offered by this job

Bonus target

Equity

Benefits

Job summary

Google’s gTech Risk group seeks a senior risk professional to help protect users by identifying control gaps, collaborating with stakeholders, and guiding risk-based engineering solutions. You will work within the Risk Strategy & Engagement pillar supporting strategic intelligence and enterprise risk governance across gTech.

Responsibilities include driving RCA on major incidents, managing end-to-end issue lifecycle within GRC, and coordinating with engineering to convert gaps into automated

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 8 years of experience in a project management or a customer-facing role.
• Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
• 8 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
• 5 years of experience in issue management, incident response, audit, or enterprise risk governance.
• Experience conducting root cause analyses and driving complex, cross-functional remediation programs.
• Experience navigating dual-rating risk frameworks and managing executive-level risk escalations.
• Familiarity with GRC platforms and issue tracking systems.

Responsibilities

• Drive robust root cause analysis (RCA) routines for all high/critical operational incidents and control failures.
• Manage the end-to-end issue management lifecycle, ensuring findings are mapped back to specific controls and issues in our Governance, Risk, and Compliance (GRC) platform.
• Enforce policy adherence and manage escalation workflows based on calibrated enterprise risk ratings.
• Facilitate Enterprise Risk Management (ERM) governance forums, tracking remediation plans and ensuring process owners meet established SLAs.
• Partner with the Risk Solutions Engineering team to ensure that identified control gaps are converted into requirements for automated technical safeguards.

Skills

Project management

Customer-facing experience

Analytics

GRC platforms

Executive risk escalations

Education

Bachelor’s degree

Master’s degree

Job description

• Bachelor’s degree or equivalent practical experience.
• 8 years of experience in a project management or a customer-facing role.

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 8 years of experience in a project management or a customer-facing role.

Preferred qualifications:

• Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
• 8 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
• 5 years of experience in issue management, incident response, audit, or enterprise risk governance.
• Experience conducting root cause analyses and driving complex, cross-functional remediation programs.
• Experience navigating dual-rating risk frameworks and managing executive-level risk escalations.
• Familiarity with GRC platforms and issue tracking systems.

About The Job

gTech Risk helps protect Google and its users by identifying and implementing controls for significant risks. To ensure gTech's security and agility, the team analyzes gTech business processes to find control gaps, collaborates with stakeholders to resolve these gaps, and provides risk expertise to engineer innovative solutions.

Within this organization, the Risk Strategy & Engagement pillar serves as the strategic intelligence core and the primary bridge to our business partners. We are transitioning gTech from a reactive, manual risk model to an automated, intelligence driven risk operating system.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video .Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $140000 - $204000 (USD) + 15% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google .

• Drive robust root cause analysis (RCA) routines for all high/critical operational incidents and control failures.
• Manage the end-to-end issue management lifecycle, ensuring findings are mapped back to specific controls and issues in our Governance, Risk, and Compliance (GRC) platform.
• Enforce policy adherence and manage escalation workflows based on calibrated enterprise risk ratings.
• Facilitate Enterprise Risk Management (ERM) governance forums, tracking remediation plans and ensuring process owners meet established SLAs.
• Partner with the Risk Solutions Engineering team to ensure that identified control gaps are converted into requirements for automated technical safeguards.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .