GovCon Senior Account Manager - IT Security & Compliance

Ntiva; Lombard (IL); Hybrid; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k + company match

Life Insurance

Disability coverage

HSA Options / PPO Options

Education Reimbursement

Employee Referral Program

Promotions & advancement

Work with industry-leading talent

Job summary

Ntiva in the United States is seeking a Senior Account Manager for its GovCon practice. This hybrid role (60% client-facing, 40% remote) requires travel to Chicagoland client sites and a valid driver's license.

You will manage a portfolio of defense-contractor accounts, drive revenue, and coordinate with vCISO and compliance teams to deliver IT, security, and advisory services. Ideal candidates have GovCon experience, a track record in growth and retention, and strong written communication

Qualifications

• Experience in GovCon or defense-contractor accounts.
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• A track record of retaining and growing a book of business through strong client relationships.
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Responsibilities

• Serve as trusted advisor and primary relationship owner for GovCon accounts.
• Manage up to 25 named accounts totaling $2.5M–$4M in annual recurring revenue.
• Hold in-person and remote client meetings to discuss strategy, budgets, and roadmaps.
• Understand clients' position in CMMC/NIST 800-171 compliance journeys and shape strategy.
• Coordinate with vCISO and compliance teams to advise, scope, and deliver services.
• Identify and close opportunities to achieve quarterly sales goals.
• Position Ntiva’s GovCon portfolio of managed IT, security, compliance, and AI services.
• Communicate new offerings and manage renewals with clients.
• Identify at-risk clients and develop retention plans.
• On-board new clients with the business development team.
• Collaborate with solution architects to scope projects.
• Share feedback with Ntiva teams to meet client expectations.
• Explain service changes and updates to clients regularly.
• Review invoices monthly with Finance for changes if needed.
• Engage with clients with 60+ day past-due balances.
• Other duties as assigned.

Skills

GovCon / defense experience

Client relationship management

Account management

CMMC / NIST familiarity

Written communication

IT services knowledge

Education

Bachelor’s degree in Business/CS/IT/related

Tools

ConnectWise

Job description

Ntiva in the United States is seeking a Senior Account Manager for its GovCon practice. This hybrid role (60% client-facing, 40% remote) requires travel to Chicagoland client sites and a valid driver's license.

You will manage a portfolio of defense-contractor accounts, drive revenue, and coordinate with vCISO and compliance teams to deliver IT, security, and advisory services. Ideal candidates have GovCon experience, a track record in growth and retention, and strong written communication